Citrus Motors Ford
Ontario, CA
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I’ve never had such a hard time trying to buy a car before. You’d think they didn’t want to sell to me. A relative came in and looked at a car for me as I live a few hour away. They spoke with Joey Ram before. You’d think they didn’t want to sell to me. A relative came in and looked at a car for me as I live a few hour away. They spoke with Joey Ramirez, who I then contacted about buying the vehicle that was looked at. This man never answered my calls, nor did he EVER try to reach back out to me. My information was taken down and I was told by a lady he would get in touch before he left that day. Never a call. Not even the next day. I called back the next day to speak to someone else. It took 2 whole days to get all the paperwork done. After I was finally able to get the car, it was dirty on the inside. They must have terrible cleaners. Chips were found in the backseat pockets, signs of spilled drinks in the cup holders. No big deal, I can clean it. But once it was brought home, one of the tires was found out to be ruined, it was lucky I made it without a blown tire. There were 3 new tires but one old? Makes sense. I was also given a hard time about payment as well. Told I can’t take it that day if I give a personal check. That’s never been an issue with previous cars. Anyways. If I ever need a new car I definitely will be looking elsewhere. More
First time I utilized the new citrus Ford for service on my Ford PowerBoost. Prior to this I’ve been to the old location. Dealt with Zack for my service for oil change tire rotation and cabin filters repla my Ford PowerBoost. Prior to this I’ve been to the old location. Dealt with Zack for my service for oil change tire rotation and cabin filters replaced at 45,000. Took great care of the truck with a wash afterwards outstanding customer service thank you More
Terrible. I can't believe now me having truck with me using it for like 2 weeks now they're calling me and texting me about having to do extra process. Things I can't believe now me having truck with me using it for like 2 weeks now they're calling me and texting me about having to do extra process. Things that should've been clarified at the time of signing up the contract. More
I just want to say. I went to a lot of dealerships. Looking for a secondary car and ended up leaving Citrus Ford of Ontario with a 2025 mustang Mach e. At first when I w I went to a lot of dealerships. Looking for a secondary car and ended up leaving Citrus Ford of Ontario with a 2025 mustang Mach e. At first when I walked in Daisy at the front counter was so delightful to speak with. Very professional. She guided me to Oscar, the best and most loyal car salesman I have ever met. He was so calm and easy to talk and deal with. Also wanna say that everyone there was very helpful as well. I am so Happy with my new car. I would give this place 10 stars. I will definitely recommend Oscar and this dealership to others. Thanks again for everything 👍💯 More
The 'Citrus Internet Price' is a joke. The price with all the add ons such as paint and fabric protection and $7,500 of other add ons was about 10 grand over the 'Citrus Internet Price'. The price with all the add ons such as paint and fabric protection and $7,500 of other add ons was about 10 grand over the 'Citrus Internet Price'. More
I have had the pleasure of acquiring over 30 new and used cars throughout my life. Recently, I expressed interest in the 2025 Maverick Hybrid and was delighted when Anthony Ledesma promptly responded to prov cars throughout my life. Recently, I expressed interest in the 2025 Maverick Hybrid and was delighted when Anthony Ledesma promptly responded to provide me with exceptional assistance. He patiently addressed all my inquiries, was swift in providing additional information, and ensured that my experience was nothing short of fantastic. Thanks to the remarkable efforts of Anthony, Justin, and Bella at Citrus Ford, this purchase has been the most effortless and enjoyable one yet! I wholeheartedly recommend purchasing from these three outstanding individuals who truly shine like superstars! More
Everything was good here. Rocky, was much help. I wanted to thank Citrus, for allowing me to take the F250 to my own mechanic, for look over. Overall, was a good job Ro Rocky, was much help. I wanted to thank Citrus, for allowing me to take the F250 to my own mechanic, for look over. Overall, was a good job Ron More

