Citrus Motors Ford

I CAN'T GIVE THEM ZERO STARS OR I WOULD Purchased a used car from this dealership last year and from the day we brought it home it has had nothing but problems. I f I could give them zero st Purchased a used car from this dealership last year and from the day we brought it home it has had nothing but problems. I f I could give them zero stars I would. The car was listed in our price range but this dealership is out of the way for us but the car was for our daughter so we sacrificed the commute. Thought we were doing the right thing buying from a dealership rather than a private party...big mistake. Citrus Motors insisted they do a 152-point inspection and as a customer you want to trust them. This doesn't mean anything. The very next day we took in the car to an authorized mechanic and found all the cars fluids were completely contaminated (brake fluid, transmission fluid, steering fluid, coolant, etc) and needed to be replaced. The cars brakes were warped and had almost no pad. Major brake job. All of this was DAY 1 of owning the car. What happened at the 152-point inspection? Since we bought the car it has been THOUSANDS of $$$$$$$$ in repairs. Please just beware of this dealership and don't trust the infamous 152-point inspection. They either don't really do it or they don't do anything about it. More

Even an employee told us we over paid $882.39 for a fuel pump on a Ford Fiesta, even another service provider who looked at our receipt and said it was unusually high. I will never go to t $882.39 for a fuel pump on a Ford Fiesta, even another service provider who looked at our receipt and said it was unusually high. I will never go to this dealership again. More

Great experience Johnathen and Kevin Block did an amazing job! Got me in and out of there quickly and also helped me out with the pricing of my vehicle! If your lookin Johnathen and Kevin Block did an amazing job! Got me in and out of there quickly and also helped me out with the pricing of my vehicle! If your looking for a car definitely visit them. More

Excellent Service From the first employee to attend us to the negotiation process and sealing the deal all employees were helpful ,respectful and knowledgeable great se From the first employee to attend us to the negotiation process and sealing the deal all employees were helpful ,respectful and knowledgeable great service First Class. More

Painless & quick closing deal Miguel from Citrus Ontario made our shopping experience fun & easy. He took his time to go over even the smallest details but most importantly, we wer Miguel from Citrus Ontario made our shopping experience fun & easy. He took his time to go over even the smallest details but most importantly, we were treated with respect. Gracias Miguel! More

Happy my savings I am very happy with my new Ford fusion and great service by Miguel and Kenny great sell person . Thanks again for your help and Hope both of you get I am very happy with my new Ford fusion and great service by Miguel and Kenny great sell person . Thanks again for your help and Hope both of you get income increase More

We had a great Experience - Thank You Vinny L. I would recommend this dealership to anybody. Vinny was awesome. He was very friendly and knowledgeable. He helped us get a good deal on our new car. I would recommend this dealership to anybody. Vinny was awesome. He was very friendly and knowledgeable. He helped us get a good deal on our new car. We are very happy with our new explorer. We were taken care of right away with courtesy and professionalism . More

Jesse Guizar Best Salesperson for Citrus Ford Jesse Guizar is no hassle salesperson. We purchased 2013 Ford truck returned to Jesse and Ron purchased 2017 Ford Escape.We will return to Jesse each Jesse Guizar is no hassle salesperson. We purchased 2013 Ford truck returned to Jesse and Ron purchased 2017 Ford Escape.We will return to Jesse each time for new purchases. He is a great friendly and no pressure person. A BIG THANK YOU JESSE that's why we waited for you to refurn from LOA. More

Miguel & mike Barela This two gentlemen Made it happened get the car l really wanted thank you very much. See you guys until my next purchase thank you Miguel This two gentlemen Made it happened get the car l really wanted thank you very much. See you guys until my next purchase thank you Miguel More

Anything for a buck - Stereotypical Car Salesman Their business practices are not honest and they are not interested in family or you as an individual. Spoke with Frank and explained the night before Their business practices are not honest and they are not interested in family or you as an individual. Spoke with Frank and explained the night before that I could not come back to the dealership after they agreed on the price. It was a school night for the kids. Frank said he could not guarantee the sale, I took my chances overnight. Called Kenny the next day at 12:30 and made a verbal agreement to come by at 5pm to pick up the vehicle. Kenny knew I had kids in school and an after school function. Went to the bank and even texted Kenny, asking him who to make the certified check to and Kenny replied Citrus Motors. Two hours later with check in hand getting ready to head up and pick up the vehicle, Kenny sends a text, "just sold it, sorry". I called Kenny and his response was "there is nothing I can do, how do I know you would show up with the check". My response back, "who else would I give the check to, it is made out to Citrus Motors". They did not seem to care and did not care that this was what the family needed. They just wanted the additional $500 from the other guy who bought the vehicle. People wonder why car salesmen have a bad name. This is why. You will not find many women in the car sales business because they have too much of a conscience. Took my paperwork back to the bank with text messages in hand and they were shocked at what was done. They canceled the loan, still waiting to hear if it will cost me anything. I am spreading the word to avoid Citrus Motors. More