
Citrus Motors Ford
Ontario, CA
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Brought my truck in for some recalls and an issue with the osa/ recirc actuator not opening. Had to physically go down to dealership as I didn’t get a call back after texting and leaving two messages. I w the osa/ recirc actuator not opening. Had to physically go down to dealership as I didn’t get a call back after texting and leaving two messages. I was charged $240 for a technician to tell me the cabin filter not being oem was why it wasn’t working. I have a 120,000 mile warranty on the truck. Today I replaced the filter with an oem filter and tested the actuator. The actuator is still not working. I have purchased six vehicles from this dealership and used their body shop. Apparently that doesn’t mean a thing. The least this dealership can do is refund my $240. More
I was helped by Joyce & Vinnie with my F-150 purchase. They went above and beyond to answer all my questions and find me the perfect truck. It was no pressure sale too, which is great. They made the pr They went above and beyond to answer all my questions and find me the perfect truck. It was no pressure sale too, which is great. They made the process of buying my truck very easy (I was worried it would be hard). But with their help it was a breeze! I will come back to them for any future trucks I need to purchase. More
Thank you for your great service. The Staff were very patient and friendly and honest. The entire purchase process was handled professionally. The Staff were very patient and friendly and honest. The entire purchase process was handled professionally. More
I just bought a Used Edge from Malcom and Vinny. Then Tony delivered it to my house because we ran out of time. They were very helpful and did a great job at making me feel comfortable with such a b Then Tony delivered it to my house because we ran out of time. They were very helpful and did a great job at making me feel comfortable with such a big purchase. They took the time to show me multiple vehicles and really wanted me to be completely satisfied with the Edge. Great job everyone! More
Thank you for your great service. The Staff were very patient and helpful in making everything work out like it should. I have been with Ford for many years, and I'm completely satisf The Staff were very patient and helpful in making everything work out like it should. I have been with Ford for many years, and I'm completely satisfied with the service. Thank you again for all your help. More
The entire purchase process was handled professionally. They are a first class dealership from top to bottom. Very polite and courteous people throughout the course of the transaction They are a first class dealership from top to bottom. Very polite and courteous people throughout the course of the transaction More