
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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I was 1000% satisfied with my experience at City Automall! Devin did an outstanding job working with me to get me into the vehicle that I felt was right for me and provided exceptional service throu Automall! Devin did an outstanding job working with me to get me into the vehicle that I felt was right for me and provided exceptional service throughout the entire buying process. He was very knowledgeable about every vehicle that I was interested in, he was very patient with me and also went above and beyond to make sure I was satisfied with my overall customer experience. I can’t say enough good things. Wonderful Job, Devin! The same thing goes for Jeff and Dan. They both treated me very well as a new customer and did great answering any and every question I had as well as explaining things to me so that I could understand fully and not feel pressured into anything. I really appreciate that from them! I will definitely recommend anyone I know who’s looking to purchase a vehicle to City Automall, and this will be my first choice when Im ready to purchase my next vehicle. Thanks Guys!! You all are great! More
McKade was an awesome and friendly guy. I am very happy with my vehicle. I would recommend them for their level of service. I am very happy with my vehicle. I would recommend them for their level of service. More
3 hours from walking in the door to driving away in our new Explorer. Gave us a good trade value for or truck and Ty was great. new Explorer. Gave us a good trade value for or truck and Ty was great. More
Brian was an AWESOME salesman! ! Ready for us as soon as we got to the lot & explained everything needed to know about our car. The whole team just made our experience so smooth. De ! Ready for us as soon as we got to the lot & explained everything needed to know about our car. The whole team just made our experience so smooth. Definitely deserves more than 5 stars. More
Zach was great to work with and has checked in multiple times after the purchase to ensure everything is still going well with the new vehicle! times after the purchase to ensure everything is still going well with the new vehicle! More
Zach was awesome! Was very honest and work with us to get the right vehicle! He was also very patient with our children. It was a great experience! Was very honest and work with us to get the right vehicle! He was also very patient with our children. It was a great experience! More
Brian was very courteous and informative about my new 2025 Chevy. He was very patient explaining the different features and operations. I live in Indy, but Brian made it well worth the drive! Highly r 2025 Chevy. He was very patient explaining the different features and operations. I live in Indy, but Brian made it well worth the drive! Highly recommend! More
Great place to do business. Quick and easy financing. In and out as quick as I’ve ever seen at a dealership. Quick and easy financing. In and out as quick as I’ve ever seen at a dealership. More
Very helpful with absolutely no run around. Generally, dealerships are not a place with great customer service, Matthew was just the opposite. Highly recommend! Generally, dealerships are not a place with great customer service, Matthew was just the opposite. Highly recommend! More

I am a long distance buyer from Virginia. I was nervous about buying a car without first test driving it and seeing it with my own eyes. Matt made me feel much more at ease by patiently answe I was nervous about buying a car without first test driving it and seeing it with my own eyes. Matt made me feel much more at ease by patiently answering all my questions and making me feel appreciated even though we only talked by phone and email. If you are thinking about buying a car from this dealership, whether you are a local or a long distance buyer, I would highly recommend them! More