
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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It was a great place who and the place was clean. Staff was nice and very helpful Staff was nice and very helpful More
Love this place! Everyone is awesome and super friendly, helpful and passionate! If your looking to buy or have your car serviced this it the place. Everyone is awesome and super friendly, helpful and passionate! If your looking to buy or have your car serviced this it the place. More
I have purchased many cars through the years. My experience at City Automall was the best experience I have ever had from beginning to end. I live in Indy, but would travel to City Automall if My experience at City Automall was the best experience I have ever had from beginning to end. I live in Indy, but would travel to City Automall if I were in the market for another car. More
This was a very smooth and painless deal. Jeff Franke came up with a trade difference that was fair for both parties. Blake was very professional and great to work with. I would recommend Cit Jeff Franke came up with a trade difference that was fair for both parties. Blake was very professional and great to work with. I would recommend City to all. More
I am from out of town and placed a down payment on the car after discussing it with Zach, who I believe did his best to represent it truthfully. He did tell me that the car had been involved in a minor a car after discussing it with Zach, who I believe did his best to represent it truthfully. He did tell me that the car had been involved in a minor accident, which your technician had pointed out during its inspection, but that it had been repaired correctly. Unfortunately, the repair looks okay on the surface but items behind the grill we not repaired correctly. After driving the car a while, I got warning messages that the cruise control forward sensor was blocked. Upon inspection I found that the sensor has a broken ear and that it was zip tied to the mounting bracket which is also bent. I believe this issue should have been found when the car was in your shop and either corrected or the potential customer advised of the deficiency. The problem has caused the car to apply the brakes when I was on the interstate and passing a truck, a situation that could cause a potential rear end collision. More
Blake and the staff worked to make me, the customer, feel important. The entire experience with the team was hassle free and comfortable. They built a relationship with Me that will make this the first plac important. The entire experience with the team was hassle free and comfortable. They built a relationship with Me that will make this the first place I go to moving forward. It was so refreshing to be treated like a valued customer and not just a sale. I will recommend them to my family and friends. Thank you for athe perfect buying experience. More
Cole, Tristan, Dalton & Brad are so helpful & knowledgeable. It's a joy to need parts & have to call the parts departments! knowledgeable. It's a joy to need parts & have to call the parts departments! More
considering the fact I am probably blacklisted at every Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth an Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth and professional - thank you. More
Always friendly,eager to get me in when convenient for me. Rob is so nice me. Rob is so nice More
Zach and the dealership were extremely helpful with any questions and answers I had. This made the transaction easy and he had a lot of knowledge pertaining to the EUV. Thank You. questions and answers I had. This made the transaction easy and he had a lot of knowledge pertaining to the EUV. Thank You. More