
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Zachary Ott was great to work with at City Chevrolet! Highly recommend! Great place to do business! Highly recommend! Great place to do business! More
October will be 8 years coming to City Ford service. Rob does an outstanding job! He is so knowledgeable and always give great, honest service. Better keep him around!! Rob does an outstanding job! He is so knowledgeable and always give great, honest service. Better keep him around!! More
Jeff was great to work with. He helped in the total process from the specifications on the trucks to the follow-up on delivery. Very friendly and helpful. He helped in the total process from the specifications on the trucks to the follow-up on delivery. Very friendly and helpful. More
Blake and Charles were so great to work with! They made the whole process easy! They made the whole process easy! More
Service center was excellent but salesman Joe Payton turned his story on me. When the heat was on him from me through service, he back tracked what happened to save his own behind. Thankfully, the servi turned his story on me. When the heat was on him from me through service, he back tracked what happened to save his own behind. Thankfully, the service department seemed to know that and agreed with me on what Joe Payton originally said. When I test drove the vehicle I heard what I thought was a front brake issue when I turned the wheel and applied the brakes. Joe said it was probably some rust on the rotors from having sat a while and if it was an issue, I could could come back to the service department and they would 'take care of me.' When I did service was going to CHARGE ME! Then service was with me in front of Joe Payton, and he insisted it was the back brakes and he knew xxxx well it was the front!! He turned on me. Once gone over and repaired by the service department, they informed me that the back brakes were in good shape. Joe didn't 'forget' this. It happened on our test drive when I turned the front wheels and applied the brakes. You have an excellent service department there and I plan to come back for the periodic upkeep and repairs of my 2019 Transit. As far as old Joe goes? Its probably time to hang up his misleading sales pitch and retire. I'm extremely disappointed in the guy. ALSO, his friendliness turned off after the sale too. He was short, curt and quite frankly, rude. He didn't even tell me that the truck had been wrecked until I decided to go ahead and try to get approved and was filling out paperwork. 'Its all been totally redone', he said. Its been inspected by the dealership. Was ready to go. Bull! In 2 days of having it the oil change warning came on. The front brakes were bad AND IT NEEDS A TUNE UP! The guy is deceptive for his commission. NOT COOL. 👎👎👎 SERVICE: ⭐⭐⭐ EXCELLENT. James Santolino (219)379-2193 www.jimstjames.com More
I was very pleased with the quick way you was able to do the updates on my wife's car. I had planed to spend most of the morning there, but was out of there in about 1/2 the time. the updates on my wife's car. I had planed to spend most of the morning there, but was out of there in about 1/2 the time. More
As always we received the very best service. From making the appointment to the end of the service appointment. They always treat us so well and go above and beyond in there explaining. From making the appointment to the end of the service appointment. They always treat us so well and go above and beyond in there explaining. More

Ale and Kylee were SO knowledgeable and fun! Loved how they interacted with us and made everything easy. Enjoyed buying a car from them! Loved how they interacted with us and made everything easy. Enjoyed buying a car from them! More

Ale and Kylee were amazing and so fun to work with. They are knowledgeable and prompt! We could not have had a more fun experience…we had lots of laughs too! We would do it all over again if ever need They are knowledgeable and prompt! We could not have had a more fun experience…we had lots of laughs too! We would do it all over again if ever needed!♥️ More
Easy to work with, great communication and responsive to any questions I had. Thank you! any questions I had. Thank you! More