Tyler Armbruster
Tyler Armbruster at City Automall Ford

Tyler Armbruster

Ford Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
197 Reviews

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

4.7

197 Reviews

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197 Reviews of Tyler Armbruster

April 21, 2026

Dealership Rating
Employee Rating

Very nice dealer and awesome people to work with it I would recommend to anyone who looking for a new car More

by rher1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garett Blank, Audrey Gradeless

Apr 25, 2026

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! Thanks again for the recommendation, and have an amazing day!

April 07, 2026

Dealership Rating
Employee Rating

Something was wrong with my car's electrical system. After I got it back from having 2 recalls done on it. More

by dkreider232
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dorene Trammel

Apr 11, 2026

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

April 02, 2026

Dealership Rating
Employee Rating

They got the work on my car done in really short time and loaned me a lovely ford explorer ib the meantime More

by CINDYBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

Apr 07, 2026

City Automall Ford responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

March 18, 2026

Dealership Rating
Employee Rating

I’ve been putting off submitting this review, but it keeps coming back to lack of being thorough on the tech side for the repair. They basically threw every part at it until it was fixed. Being an in be More

by loyboy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

City Automall Ford responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 09, 2026

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Very fast and efficient. ... polite and courteous great customer service .very clean waiting area . delicious popcorn and soda More

by dianapeden
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 13, 2026

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, City Chevrolet

March 02, 2026

Dealership Rating
Employee Rating

They provide great service with smiling faces. The waiting room is very comfortable and allows a good spot to sit and wait for service to be completed with windows to watch your vehicle being serv More

by Chris
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 07, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 02, 2026

Dealership Rating
Employee Rating

I would have given 5 stars, but my hood was not fully latched and drove 20 miles on hwy 30 at 60mph not knowing it could have come open at any moment. If that would have happened it could have caused a More

by jennkmccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

City Automall Ford responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

February 14, 2026

Dealership Rating
Employee Rating

I’ve been to your facility twice. And I’m well pleased with the service I received. More

by free5852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

City Automall Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at City Chevrolet. We look forward to your next visit! Take care!

February 10, 2026

Dealership Rating
Employee Rating

Scheduling was easy and the wait was minimal. They did good work and were very friendly. No Complaints. More

by TYNER.DAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2026

Dealership Rating
Employee Rating

Tyler provided timely and clear communication. The repairs were done as expected. I would ise City Ford again. More

by tellis17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

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