
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Pushy Sales Staff/ Uninformed Service Advisor The above led to 3 awful interactions with this dealership. It’s too bad because I enjoyed bringing my car to this dealer in the past for service, but The above led to 3 awful interactions with this dealership. It’s too bad because I enjoyed bringing my car to this dealer in the past for service, but I feel forced to now have to go somewhere else, because the staff CANNOT deliver on service excellence. More
Excellent place Great team, Carlos has been more than helpful. No pressure, easy process. Make sure to request Carlos for all your vehicle needs. Will be back for s Great team, Carlos has been more than helpful. No pressure, easy process. Make sure to request Carlos for all your vehicle needs. Will be back for sure More
Great guys in service! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! More
Andrew And City are great! Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. More
Repair-warranty Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address it tomorrow. we have all the documentation from purchasing the vehicle but they refuse to address it. More
Excellent and fast service! We are happy with our trade! Thank you for being quick with the deal! We plan on doing business with you and thank you again! We are happy with our trade! Thank you for being quick with the deal! We plan on doing business with you and thank you again! More
Very cool experience They were very helpful to work with and no pressure selling. They answered every question so I could understand . I will recommend this place to every They were very helpful to work with and no pressure selling. They answered every question so I could understand . I will recommend this place to everyone that is looking for a car or truck More
Ended well. Made an appointment and drove 90 minutes to see a specific vehicle that they had sold to someone else right before I arrived. Ended up purchasing a ve Made an appointment and drove 90 minutes to see a specific vehicle that they had sold to someone else right before I arrived. Ended up purchasing a vehicle that had a few issues once I got it home. Of course, it was an "as is" vehicle. However, I believe Andrew and Kasey did their best to fix the situation and repair one of the issues. Sally at the service department went out of her way to get me a loaner vehicle while my car was being repaired, and they brought my vehicle back to me (1.5 hours away), mostly since they needed the loaner back earlier than I could return it, but it was a great convenience for me, as well. They fixed the AC and it's working thus far. I just wish that this issue had been addressed prior to the sale, since a working AC was advertised. I waited to post my review to see how the repair would go. I am happy with the service I received, as well as the communication I received from salesperson Andrew Maldonado. I realize I can be a difficult customer and they ultimately got me to a place where I can be content. More
Oil change They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. More
2019 Chevy Traverse This is our 6th car in 5 yrs from this dealership (3 new & 3 used). Joe our salesman and Ben Reynolds are why we keep coming back. After dealing wit This is our 6th car in 5 yrs from this dealership (3 new & 3 used). Joe our salesman and Ben Reynolds are why we keep coming back. After dealing with Jeff the new car salesman during this purchase, I would have gone elsewhere if it weren’t for our loyalty to Joe and Ben. I feel talked down to whenever dealing with Jeff and he was not 100% honest with me. He looked me in the eye and told me that they never used Kelly Blue Book when looking at trade values, while standing in front of a giant sign advertising their use of Kelly Bllue Book, even my 16 year old noticed this. Thank you for keeping people like Joe Moravec and Ben Reynolds, as long as they are there we will keep coming back. More