
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Supreme Car Buying Experience Derry showed me such epic service. The models he showed me fit exactly what I needed and I was able to drive away as happy as can be!! They don’t cal Derry showed me such epic service. The models he showed me fit exactly what I needed and I was able to drive away as happy as can be!! They don’t call him the “Sell Sell Man” for nothing! More
Best dealer in America! The service was great, the employees were great, and the cars were top notch! I'll never rate a car dealer higher than City Automall! The service was great, the employees were great, and the cars were top notch! I'll never rate a car dealer higher than City Automall! More
Super Sales I had stopped to price a new Escape and compare offers from another dealer and was pleased with the no pressure very helpful way they conducted busine I had stopped to price a new Escape and compare offers from another dealer and was pleased with the no pressure very helpful way they conducted business. They did a great job locating my future Escape without pushing me into a more expensive more loaded model. Honesty is what I found in dealing with City Ford. They took the time to set-up my phone in sync and explained all the new improvements and safety equipment. Thank You So Much Chad for the help. Tom More
My dream car! I LOVE, LOVE, LOVE my brand new car! I filled out info on a third party site just two days ago. Jimmy was the only person to call me. I told him exact I LOVE, LOVE, LOVE my brand new car! I filled out info on a third party site just two days ago. Jimmy was the only person to call me. I told him exactly what I wanted and that I had found it at another dealership. By that evening they were assessing our trade and he had secured my dream car! We picked her up the very next evening and finished all the paperwork. Jimmy and the entire crew at City Ford all did an amazing job! I will definitely be coming back in the future! More

Kegan was amazing! Kegan was very professional and did everything in his power to make sure I went home with my dream car! I couldn't be more grateful! I woiuld highly r Kegan was very professional and did everything in his power to make sure I went home with my dream car! I couldn't be more grateful! I woiuld highly recommend setting up a time to meet with Kegan and let him know exactly what you're looking for, you won't regret it! More
satisfaction Very please with Joe and the time he spent with us. all staff was kind and helpful. would shop there again. great selection of vehicles to shop. Very please with Joe and the time he spent with us. all staff was kind and helpful. would shop there again. great selection of vehicles to shop. More
Good Experience This was our first time visiting this dealership. Staff was kind and very helpful. Special Thanks to Joe! Would go back again to purchase car or This was our first time visiting this dealership. Staff was kind and very helpful. Special Thanks to Joe! Would go back again to purchase car or truck More
Good time Our experience was great! We had a lot of fun buying our new used vehicle. Special Thanks to Derry and “Brad”(you’re one of a kind). Our experience was great! We had a lot of fun buying our new used vehicle. Special Thanks to Derry and “Brad”(you’re one of a kind). More
Okay - could've been better We came in specifically to buy an F-150 listed online. Admittedly, we did not have an appointment, but were greeted promptly and friendly. Sales had a We came in specifically to buy an F-150 listed online. Admittedly, we did not have an appointment, but were greeted promptly and friendly. Sales had a difficult time tracking down the vehicle, but once they did, we were able to immediately drive it and confirm we wanted it. This was a simple cash buy - and this is where I think things could've gone better. For one, Chad repeatedly asked us if we wanted to take the truck home that day...it was a question that was repeated and seemed unnecessary, as we made it very clear we were there to write a check and drive off. Secondly, the amount of time it took to get paperwork together for such an easy transaction seemed very excessive. It was "just a few minutes" multiple times, and when we finally got to the finance office, the paperwork wasn't quite right, so much of it had to be reprinted. Overall, we got the truck we wanted for a fair price. Everyone was courteous. I have nothing negative to say - but do think we could've spent a lot less time for such an easy sale. More
Poor service & communication Bought a Jeep from then & a mile from home & front end started shaking. Tried to contact them & NEVER GOT A RESPONSE!! Would not recommend buying from Bought a Jeep from then & a mile from home & front end started shaking. Tried to contact them & NEVER GOT A RESPONSE!! Would not recommend buying from these clowns. Derry Smith was the only that had any class. More