City Automall Ford - Service Center

Great place...but they need to clean up after themselves. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. When I got back into my car a third of my glove box items were dumped all over the passenger floor....such as my glasses....did not appreciate that. They are good at what they do....but they really need to clean-up after themselves. Thank you. More

Auto Repair I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. She took it upon herself to check and see if it was covered by warranty. It was covered :) :) They had me drop it off, when I dropped it off I looked in at the service area it was so CLEAN!!!! The next morning I get a phone call to discuss what they where going to do, prior to this she made sure they had the parts before I took it their WoW I couldn't believe it. When my husband picked it up they explained everything they did, We where very Pleased with the whole experience in this. Would and will use this Chevy again and again 😊😊😊😊😊 We had this SUV in the garage from where we bought it, they had it a week and we had to call them and NO ONE seem to know Anything.it was a Dodge dealership. Again we would recommend this dealership to everyone More

Very helpful service department They are very helpful and explain things in layman’s terms. They seem very trustworthy! Great customer service and very prompt on getting the job done They are very helpful and explain things in layman’s terms. They seem very trustworthy! Great customer service and very prompt on getting the job done. More

Repair and service 15 year old truck that they have always treated as if it just rolled off the show room floor! Wouldn't take it any other place for service or repairs 15 year old truck that they have always treated as if it just rolled off the show room floor! Wouldn't take it any other place for service or repairs. More

Great service, nice employees! I appreciate the shuttle service while waiting on my vehicles service. We ran into a minor inconvenience while having our vehicle serviced and Derry S I appreciate the shuttle service while waiting on my vehicles service. We ran into a minor inconvenience while having our vehicle serviced and Derry Smith went out of his way to make sure we were taken care of and satisfied. He is really good at making sure his customers our happy. Derry was very helpful. I highly recommend Derry if you are in the market for a vehicle. More

Awesome experience I came in to the dealership to pick up some friends that were having repair work done. I noticed my rear passenger tire was low. They took my car and I came in to the dealership to pick up some friends that were having repair work done. I noticed my rear passenger tire was low. They took my car and checked the tire and filled with air. I asked what I owed and Derry said not a thing. Very nice man. More

awesome. Outstanding job. Willing to do whatever necessary to get job done. They went above and beyond. Very timely. Could not be more impressed. Keep it Outstanding job. Willing to do whatever necessary to get job done. They went above and beyond. Very timely. Could not be more impressed. Keep it up. More

Great service When I purchased the car I didn't notice two cracks in my window or that my hazard lights didn't work. They fixed all of this for free. They service w When I purchased the car I didn't notice two cracks in my window or that my hazard lights didn't work. They fixed all of this for free. They service was exceptional and the my sales man was great too! Best service I've had from anywhere More