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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.7
1,420 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,420 reviews

May 03, 2025

I did not work with anyone named Austyn. My salesperson was Willow. She was very sweet and nice, but needs some additional mentoring on how to speak to customers. I waited to complete the p More

by LFISCH579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dannica Jefferson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willow
May 03, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for taking the time to share your feedback. We appreciate your business and hope you enjoy your new vehicle! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 03, 2025

They worked with us to get the vehicle we wanted at a price we were happy with. The only downfall was that the detailers didn't do the best job. We had to clean out the back of the vehicle, because they More

by Staci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ball
May 03, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 02, 2025

This salesman was very knowledgeable. He answered all my questions and I would recommend this dealership to my family and friends. More

by Vincemathias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Chrysler Dodge Jeep Ram Fiat of Brookfield. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Tyler Ball is the reason why I bought from this dealership, he genuinely made sure we could make this deal happen, I would definitely consider buying from him in the future! More

by colorado_fan75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ball
May 01, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Here at City Chrysler Dodge Jeep Ram Fiat of Brookfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Fast and easy My experience with City Chrysler Dodge Jeep Ram Fiat of Brookfield was nothing short of spectacular. Easy people to deal with More

by PHILHORN3
Recommend Dealer
Yes
Employees Worked With
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dannica Jefferson
May 01, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 28, 2025

I have answered these questions once and don't appreciate you asking them over and over. I feel you want me to answer with a negative response. Keep it up and I will. More

by LFUHER51
Recommend Dealer
Yes
Employees Worked With
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austyn Rennhack
Apr 28, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Chrysler Dodge Jeep Ram Fiat of Brookfield. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 15, 2025

Great experience overall. We got a great price and the process was fast and efficient. More

by monicaschmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 11, 2025

Troy was an awesome salesperson. We traveled a couple of hours to see the truck we eventually bought. Troy had everything set for us when we arrived, and although the truck was a For More

by MATT.ERICKSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Maas (5 stars), Jake McDermott (1 star)
Apr 13, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your review, Matt. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 31, 2025

Excellent sales team that answered all our questions and concerns regarding the recent purchase. Definitely a ver smooth process. More

by Daniel.jurgens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ball
Mar 31, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 27, 2025

I hate car dealers. However Jake and Tyler were a pleasure to work with. They did not beat around the bush and were straight forward which was refreshing. More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Tyler
Mar 27, 2025 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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