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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

Overview
Employees
Reviews
Vehicles
4.8
1,499 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,499 reviews

March 29, 2026

Easy to find problems with their used vehicles that they said were gone through. Lots of Ambition to make a sale, but after the sale it is very difficult get the vehicle back in for items they're contracted More

by jeep guy
Recommend Dealer
No
Employees Worked With
Tyler Ball
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ball
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Apr 02, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Apr 02, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 17, 2026

Did. 't deal a lot with Jacob. Pretty tough to rate him based on that. The interactions we did have were positive and productive. More

by Ronegade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McDermott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willow Harmann
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Mar 18, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2026

Super impressed with Dannica’s pursuit of the truck we were looking for. In addition, her continuous communication was both informative and comforting when buying a new vehicle More

by Lisa Stigler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrej Le; Phil Desalvo
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Mar 14, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for highlighting Dannica’s determination in finding the truck you wanted and for recognizing her clear, regular updates during your Dodge purchase. We’re pleased she could provide comfort throughout the process and hope you enjoy every mile. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 13, 2026

Jordan did most of the work and he did a great job, would recommend asking for him if you want a Jeep. More

by JAYR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Mar 13, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We’re thrilled to hear you’re enjoying your new Jeep Grand Cherokee and appreciated the great service you received. Thank you for recommending our team to fellow Jeep drivers, and we look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 13, 2026

I worked with Jovanni and Dannica and they both made the purchase process smooth from start to finish!! More

by MAURICEOTT1
Recommend Dealer
Yes
Employees Worked With
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dannica Jefferson
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Mar 13, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for sharing your feedback. We’re delighted Dannica and our team made the purchase of your used Jeep Grand Cherokee smooth from beginning to end. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 11, 2026

All around exceptional experience. Tyler will move mountains to get you what you need. 10/10 would recommend to anyone! Alex stopped in to say hello and help us figure out what to do. More

by Dkroening1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Mar 11, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

It’s fantastic to hear Tyler went above and beyond to get you what you needed. Congratulations on your new Jeep Grand Cherokee, and thank you for the recommendation. We look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 09, 2026

Tyler was great! Honest and easy to work with. He made sure we were comfortable More

by TOTHLINDSAY6
Recommend Dealer
Yes
Employees Worked With
Tyler Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ball
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Mar 09, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We’re glad Tyler was such an honest and accommodating guide, making sure you felt comfortable. Thank you for choosing us and enjoy your Jeep. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 06, 2026

You guys were very helpful and friendly helping me find the right vehicle and I really appreciate that. THANKS! More

by keenananderson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for letting us assist you in finding the perfect GMC Yukon. We’re happy our team was both helpful and friendly throughout the process. We look forward to serving you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 06, 2026

A big thank you to Dannica for helping us find a beautiful truck. Everything about it is awesome! We especially appreciate Dannica's professionalism, friendliness, and knowledge about the truck we p More

by patk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil - finance
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Mar 06, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

What a pleasure to hear that Dannica’s expertise and patience helped you find a Dodge pickup you love. It’s wonderful that the financing process was seamless and that you felt welcomed and well cared for. Thanks again for your kind words! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

?? excellent Great service and helpful with information. Everyone very friendly greeting at the door was cool. More

by BFRIESCH
Recommend Dealer
Yes
Employees Worked With
Tyler Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ball
Report | Print
Mar 03, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Greetings and thank you for sharing your feedback. It’s wonderful to hear our team provided useful information and a friendly welcome when you leased your new Chrysler Pacifica, and we look forward to helping you again.

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