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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.7
1,433 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,433 reviews

December 02, 2022

The customer service was really nice , and they made sure I was taken care of . More

by ferguson085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Peroutky
December 01, 2022

I came in and spoke to the salesperson Russell told him what I was looking for he immediately showed me the vehicle that I wanted and started the process Brian worked diligently to put me into the vehicle More

by ATONEREIGN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel Monroe
December 01, 2022

I usually have great service, but this time it wasn't so great. I had brought my truck in the night before and they had not work or assigned a tech to my car until I called them. I was so upset, because no More

by vannamom
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Pulaski
December 01, 2022

I was very happy with the service I received at the dealership. The service advisor was extremely helpful answering my questions. More

by W.PHILPOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
December 01, 2022

Service department is terrible. Poor communication no sense of urgency or value of your time. More

by DGRAIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Pulaski
December 01, 2022

I was not impressed with my first service experience at this dealership. Was so unimpressed I didn’t approve the service and took back my car with out a completed repair. More

by christopher.bown
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Adam Peroutky
November 30, 2022

I dropped my car off for inside and outside detailing before the winter months. Both the actual detailer and the service representative were very helpful and friendly. More

by NANCYTARANTINO1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Peroutky
November 30, 2022

Brian Hetrick was a pleasure to work with on the purchase of our new Jeep. Brian explained the financing and extended warranty options. There was no pressure...the info was clearly presented and we made de More

by Brian M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

Service department didn’t think they would get to looking at my problem for a week or so, had me back on the road the next day! More

by SUSSEX1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
November 30, 2022

Very helpful through to whole process and stayed in touch often. Would buy another van from them. More

by TAHEXT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Blattner
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