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Brian Hetrick
Brian Hetrick at City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brian Hetrick

Finance Manager

City Chrysler Dodge Jeep Ram Fiat of Brookfield

19100 W Capitol Dr
Brookfield, WI 53045

4.9
306 Reviews
4.9

306 Reviews

Write a Review

306 Reviews of Brian Hetrick

August 18, 2026

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Employee Rating

I bought a Pacifica van from City, Nate was my salesman. He did a great job explaining everything to me. I will be back for service. All people I dealt with were very friendly. More

by DWOJTECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Johnson , Nathan

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Aug 18, 2026

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Your Pacifica is in great hands. Hearing that our explanations were clear and our team was welcoming means a lot to us. We look forward to seeing you again for service. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 22, 2026

Dealership Rating
Employee Rating

I LEFT FELLING HAPPY SERVICE WAS GREAT I WOULD RECOMMEND CITY DODGE TO ANYONE WHO IS LOOKING FOR A CAR ECT...THANK YOU. More

by MYRICOL4290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mr. Robbie Fulton

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Jul 22, 2026

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

It’s wonderful to hear that you left feeling happy and that our service was excellent. We appreciate you recommending us to anyone looking for a Chevrolet. Thank you for choosing us and enjoy your new vehicle. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 15, 2026

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Great dealership! If you have a budget they will make it work! Would recommend this dealership More

by rtournier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ball

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May 16, 2026

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for recommending us. We’re pleased our team could find a used Jeep Wrangler that fit your budget. Enjoy your new Jeep and feel free to reach out if we can help in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 26, 2026

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Employee Rating

AMAZING SALES AND SERVICE STAFF, THE NEW VEHICLE PURCHASE WENT OFF WUTH OUT A HITCH! THANKS DANNICA AND ALL WHO ASSISTED WITH THE DEAL. More

by ryanjg85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Otto, Jacob McDermott, David Vela , Dannica Jefferson, Lovelle Johnikin, Austyn Rennhack

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Feb 27, 2026

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

What a pleasure to hear your new Dodge Durango purchase went off without a hitch thanks to Dannica and our sales and service staff. Enjoy every adventure in your Durango. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 02, 2025

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Employee Rating

This salesman was very knowledgeable. He answered all my questions and I would recommend this dealership to my family and friends. More

by Vincemathias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dannica Jefferson, Austyn Rennhack

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May 03, 2025

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Chrysler Dodge Jeep Ram Fiat of Brookfield. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 03, 2025

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Employee Rating

I would have rated the Dealership higher except for the confusion after my purchase where they repossessed my car that was disturbing and hurtful because I was working with them as best I could but was tre More

by A_rahne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Vela, Chris Capparelli , Alex Garcia, Dannica Jefferson, Lovelle Johnikin, Austyn Rennhack, Ryan Walkowski, Gabriel Zweifel

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Feb 03, 2025

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 22, 2024

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They listened to everything I said and found me what I wanted at the right price. I highly recommend! More

by lschmidt721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dannica Jefferson, Austyn Rennhack

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Nov 22, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Chrysler Dodge Jeep Ram Fiat of Brookfield ! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 17, 2024

Dealership Rating
Employee Rating

Was excellent Everyone was nice, explained everything. Made sure I was happy with my choice. More

by APRILCLARK53
Recommend Dealer
Yes

Other Employees Tagged: Brian Hetrick

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Oct 18, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Chrysler Dodge Jeep Ram Fiat of Brookfield are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 24, 2024

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Excellent service, clean and professional. We’ve been purchasing cars here for years due to the honest and fair service. More

by Kcdpueblo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Otto, David Vela , Madeline Fellows, Alex Garcia, Dannica Jefferson, Lovelle Johnikin, Austyn Rennhack, JP Scala, Ryan Walkowski

Print
Sep 26, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great customer service. If there is anything we can assist you with in the future, please let us know. Bryan Davis - bdavis@citycdjrfbrookfield.com

August 21, 2024

Dealership Rating
Employee Rating

I worked with David for months and waited until I was feeling better after a fall that we got the deal done. More

by CPCHRISPEPPAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Vela

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Aug 21, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Davis - bdavis@citycdjrfbrookfield.com

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