AMAZING SALES AND SERVICE STAFF, THE NEW VEHICLE PURCHASE
WENT OFF WUTH OUT A HITCH! THANKS DANNICA AND ALL WHO ASSISTED WITH THE DEAL.
WENT OFF WUTH OUT A HITCH! THANKS DANNICA AND ALL WHO ASSISTED WITH THE DEAL.
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by ryanjg85
Feb 27, 2026 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
What a pleasure to hear your new Dodge Durango purchase went off without a hitch thanks to Dannica and our sales and service staff. Enjoy every adventure in your Durango.
Dan Brasil
Director of Sales Operations
dbrasil@cityautogroup.com
This salesman was very knowledgeable.
He answered all my questions and I would recommend this dealership to my family and friends.
He answered all my questions and I would recommend this dealership to my family and friends.
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by Vincemathias
Verified Customer
Verified Customer
Other Employees Tagged:
Dannica Jefferson, Austyn Rennhack
May 03, 2025 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Chrysler Dodge Jeep Ram Fiat of Brookfield.
Dan Brasil
Director of Sales Operations
dbrasil@cityautogroup.com
I would have rated the Dealership higher except for the
confusion after my purchase where they repossessed my car that was disturbing and hurtful because I was working with them as best I could but was tre
confusion after my purchase where they repossessed my car that was disturbing and hurtful because I was working with them as best I could but was treated like a criminal. Though with smiles.
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by A_rahne
Verified Customer
Verified Customer
Other Employees Tagged:
David Vela,
Chris Capparelli
, Alex Garcia, Dannica Jefferson, Lovelle Johnikin, Austyn Rennhack, Ryan Walkowski, Gabriel Zweifel
Feb 03, 2025 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Dan Brasil
Director of Sales Operations
dbrasil@cityautogroup.com
They listened to everything I said and found me what I
wanted at the right price. I highly recommend!
wanted at the right price. I highly recommend!
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by lschmidt721
Verified Customer
Verified Customer
Other Employees Tagged:
Dannica Jefferson, Austyn Rennhack
Nov 22, 2024 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Chrysler Dodge Jeep Ram Fiat of Brookfield !
Dan Brasil
Director of Sales Operations
dbrasil@cityautogroup.com
Was excellent Everyone was nice, explained everything.
Made sure I was happy with my choice.
Made sure I was happy with my choice.
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by APRILCLARK53
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Hetrick
Oct 18, 2024 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Chrysler Dodge Jeep Ram Fiat of Brookfield are glad to have you as a customer.
Dan Brasil
Director of Sales Operations
dbrasil@cityautogroup.com
Excellent service, clean and professional.
We’ve been purchasing cars here for years due to the honest and fair service.
We’ve been purchasing cars here for years due to the honest and fair service.
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by Kcdpueblo
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Otto,
David Vela
, Madeline Fellows, Alex Garcia, Dannica Jefferson, Lovelle Johnikin, Austyn Rennhack, JP Scala, Ryan Walkowski
Sep 26, 2024 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great customer service. If there is anything we can assist you with in the future, please let us know.
Bryan Davis - bdavis@citycdjrfbrookfield.com
I worked with David for months and waited until I was
feeling better after a fall that we got the deal done.
feeling better after a fall that we got the deal done.
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by CPCHRISPEPPAS
Verified Customer
Verified Customer
Aug 21, 2024 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Bryan Davis - bdavis@citycdjrfbrookfield.com
The only issues that I had while buying my truck was that
David Vela was not knowledgeable about the state law of needing to display both license plates-he told me in Wisconsin you only have to display one,
David Vela was not knowledgeable about the state law of needing to display both license plates-he told me in Wisconsin you only have to display one, that is absolutely not true! He also told me that the truck I was buying came with a 3 year bumper to bumper warranty because it was certified. I found out otherwise during signing g of the paperwork that that was not true, that it was not certified and did not have that warranty attached. I also asked him if they could get the tonneau cover off the back of my truck that I was trading in, the salesman later told me that they were not able to get it off as they did not have the right tools, what service department does not have a socket set??-I do not believe that he even asked them my request because I installed it myself (I am a 53 year old woman that is not completely knowledgeable about tools and installed it myself with the clamps provided and a socket wrench, it was not hard to do)The manager of the dealership on the other hand was very nice and helpful. One of the key fobs I was given had a dead battery and he replaced it immediately without charge. I would go back again, but I would deal with another salesman as the one I had just did not seem knowledgeable.
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by KRIS_SCHULTZ1015
Verified Customer
Verified Customer
Jun 22, 2024 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Kris, feel free to contact us at your convenience.
Bryan Davis - bdavis@citycdjrfbrookfield.com
Very friendly treats you like a princess.
Gave 100% during my day at the dealership.
Gave 100% during my day at the dealership.
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by VERVILLE.DEBORAH
Verified Customer
Verified Customer
Other Employees Tagged:
David Vela
, Austyn Rennhack
Jun 19, 2024 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you, Deborah, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.
Bryan Davis - bdavis@citycdjrfbrookfield.com
Great people to work with and find a car.
Thank you for being very friendly
Thank you for being very friendly
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by INFIELD23
Verified Customer
Verified Customer
Other Employees Tagged:
Madeline Fellows
Jun 17, 2024 -
City Chrysler Dodge Jeep Ram Fiat of Brookfield responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Brian and Madeline can do to assist you, please do not hesitate to let us know. We are always happy to help!
Bryan Davis - bdavis@citycdjrfbrookfield.com