City Chrysler Dodge Jeep Ram Fiat of Brookfield

Great customer service! Abby kept me in the loop with every detail and step along the way. Much appreciated and will definitely be back with all service and maintenance need Abby kept me in the loop with every detail and step along the way. Much appreciated and will definitely be back with all service and maintenance needs! More

Since Jeep now thinks it's ok to not let an owner or a service dept check the transmission fluid and the service dept won't check it unless there is a problem I can only hope the fluid level is ok. It's service dept check the transmission fluid and the service dept won't check it unless there is a problem I can only hope the fluid level is ok. It's true that I am not experiencing any transmission trouble but the peace of mind would be nice. The oil/filter change and tire rotation seem to have been done just fine. Thanks More

Uneducated service writers and dealership is under new ownership. Terrible customer service!! Will never visit again ownership. Terrible customer service!! Will never visit again More

Besides requesting oil and filter change, I asked to have the valve covers inspected as they appear to be leaking oil and I have a lifetime drive train warranty. Afterall, noticing the oil is obvious and th the valve covers inspected as they appear to be leaking oil and I have a lifetime drive train warranty. Afterall, noticing the oil is obvious and the hood will be up anyway. I was told I had to sign for a $308 inspection fee that I would owe if the technician didn't think I had a leak but that if he agreed there would be no charge. When I scheduled the appointment, Becky told me they could take a look at it and didn't suggest a fee was needed. I didn't take the risk. Foolish, maybe I'll just let the engine fail and Jeep gets the cost of a new engine. At other dealerships they would notice leaks during multipoint inspection and recommend warranty service (leaking oil pan, head gaskets, ...). The person checking me in for service was very pleasant and I suspect he was just following company policy, I hold him harmless. However, although he reviewed no concerns in my multipoint inspection, he didn't give me a copy. I'll take my warranty service elsewhere. Of course the oil and filter change took just over an hour even though I had an appointment, but that is typical of any dealership. The oil and filter change was done appropriately. More

Fast and friendly service. Gabriel was great he remembered me from last time I had my oil change done. Gabriel was great he remembered me from last time I had my oil change done. More

Very polite very thoughtful of of of the customers, overall, I really enjoyed their hospitality, overall, I really enjoyed their hospitality, More

Easy to make and appointment online and get in quickly. Checkin was great. Service was quick and professional Checkin was great. Service was quick and professional More

Listened to what we wanted and came thru with the vehicle we wanted almost to a tee we wanted almost to a tee More

Attentive service from the salesperson, the sales manager, and finance manager. The ability to sign the closing docs ahead of time.made the final doc process very efficient. manager, and finance manager. The ability to sign the closing docs ahead of time.made the final doc process very efficient. More

What an amazing car purchase experience. Eric was very helpful answering all my questions both about the car and the purchase process. I would highly recommend him and the rest of the staff Eric was very helpful answering all my questions both about the car and the purchase process. I would highly recommend him and the rest of the staff More