City Chrysler Dodge Jeep Ram Fiat of Brookfield

A lot of inventory to choose from. Everyone was very nice and professional. Nate Blattner made the purchasing experience very smooth and painless. Everyone was very nice and professional. Nate Blattner made the purchasing experience very smooth and painless. More

Robbie went out of his way to help me with extra things. He personally contacted the previous owner for the second key and offered to mail it to me. He also took my concerns personally to accounting and hel He personally contacted the previous owner for the second key and offered to mail it to me. He also took my concerns personally to accounting and helped get my paperwork expedited. More

Robbie and Phil were the best! Appreciated all the time they took with us. Thanks Appreciated all the time they took with us. Thanks More

Tyler was cool! Honest and he showed me how to drive stick shift. Very helpful guy. Honest and he showed me how to drive stick shift. Very helpful guy. More

Working with Jordan was great he took time to go over everything inside the truck and even helped me with the setting he explained everything to a T I would definitely come back to talk to Jordan if I wa everything inside the truck and even helped me with the setting he explained everything to a T I would definitely come back to talk to Jordan if I was looking for a Jeep or a different type of used vehicle was a pleasure working with him More

STAY AWAY FROM THE SERVICE DEPARTMENT! OVERCHARGE IN LABOR AND ADD BOGUS REPAIR ORDER FEE. COMPARE WITH OTHER DEALERSHIPS OVERCHARGE IN LABOR AND ADD BOGUS REPAIR ORDER FEE. COMPARE WITH OTHER DEALERSHIPS More

Nice enough people, but 'matched' another dealers price which was also great, but then added $1,400 of fees on top of the price match... sleazy which was also great, but then added $1,400 of fees on top of the price match... sleazy More

Had a great experience with Nate purchasing my second Wrangler from him. I have a very busy life. I gave him what I was looking for. He had it ready for me Wrangler from him. I have a very busy life. I gave him what I was looking for. He had it ready for me More

Quick easy and a pleasure to meet Had some really good conversations and they made sure I was happy and comfortable conversations and they made sure I was happy and comfortable More

**Update** The Director of Sales reached out to me and I had a pleasant conversation with him. I worked out a suitable deal and purchased the vehicle. I can’t, in good conscience, give them a 5 star rev I had a pleasant conversation with him. I worked out a suitable deal and purchased the vehicle. I can’t, in good conscience, give them a 5 star review due to my original experience below. The second visit felt more transparent. Educate yourself before you step into any dealership. This was the first dealership I’ve encountered that tried to charge me for repairs and maintenance they completed after acquiring the vehicle for their lot. The vehicle was being sold as a Certified Pre-Owned, so I expected those inspections and repairs to already be part of the dealerships responsibility and reflected in the sale price. Instead, they provided a breakdown of services like an oil/filter change, tire rotation, new tires, and even $60 wiper blades, as if those expenses should be passed directly on to the buyer. The vehicle also had a crack in the windshield that we mentioned, yet the sales manager presented replacing it as though they were doing us a favor by covering the cost. Throughout the process, he repeatedly emphasized that we were “getting a deal” because they were only charging $891 for the maintenance, despite claiming the total work amounted to around $2000. Overall, the experience felt misleading and left a poor impression. Our sales person Jovanni was pleasant to work with and would have liked to give the young man a sale. The sales manager ruined it More