City Chrysler Dodge Jeep Ram Fiat of Brookfield
Brookfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Appt for Wednesday at 8 am. Dropped off vehicle on tues evening. 2 to 3 hour appt for diagnosis. Had to rent car for transportation. They never called me on Wednesday or Dropped off vehicle on tues evening. 2 to 3 hour appt for diagnosis. Had to rent car for transportation. They never called me on Wednesday or Thursday. Friday morning I called to say I was just going to pick up my vehicle and to have it ready. Person I spoke to had no idea what was going on with my car and PROMISED to call me back in 1/2 to 3/4 of an hour. 2 1/2 hours later still no call. I went there to just get my vehicle and given the excuse a service writer called in sick. Apparently if a service writer has to take off they all just ignore that persons customers. I’m pretty sure they didn’t even look at my car till I called. Paid for a rental for 4 days for a 2 to 3 hour appt. More
I stood there for a solid 10 minutes with nobody acknowledging me or telling me they'll be with me in a minute. Finally Dave said he'd be with me in a minute after coming back from the office. Aft acknowledging me or telling me they'll be with me in a minute. Finally Dave said he'd be with me in a minute after coming back from the office. After this it was fine. More
They were very accommodating to provide the needed service to my vehicle while I was away on a trip. Upon returning I was informed they discovered something else that could create a problem in the fut service to my vehicle while I was away on a trip. Upon returning I was informed they discovered something else that could create a problem in the future and fixed it at no charge. Angela has been a great representative of your group and the others I have interacted with have been fantastic as well. More
Andrew our sales rep was amazing. Great to work with and I would recommend to my friends to purchase the next vehicle at City Chrysler. Great to work with and I would recommend to my friends to purchase the next vehicle at City Chrysler. More
Dave is a great service rep and tries very hard to make sure customers are accommodated. Have been impressed with the attention to detail from the technicians as well. I usually hate service from dealershi sure customers are accommodated. Have been impressed with the attention to detail from the technicians as well. I usually hate service from dealerships but this one is an exception. More
Service department helped take care of a minor warranty issue quickly. David was very polite and treated me respectfully. The technician did a good job to align out a body panel the factory installed crook issue quickly. David was very polite and treated me respectfully. The technician did a good job to align out a body panel the factory installed crookedly. He also checked a belt squeak and confirmed it was safe to drive. They took care of me in just a couple hours and I’ll definitely be back. More