City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

I worked with Michael and he was exceptional! From the time I booked my appt. to the time I went for my appointment, Michael communicated all details of my vehicle and how long it would take for From the time I booked my appt. to the time I went for my appointment, Michael communicated all details of my vehicle and how long it would take for the repairs. He was very pleasant and courteous. I was very pleased with the service he provided, thank you! More

The dealership seems knowledgeable and efficient The price seems standard for today’s rates Thanks price seems standard for today’s rates Thanks More

The service department at City CDJR is very accommodating and always gets my truck in on short notice for both routine maintenance and repairs. Besides the oil change and tire rotation, I reported a slow ai and always gets my truck in on short notice for both routine maintenance and repairs. Besides the oil change and tire rotation, I reported a slow air leak in one tire. Gabriel told me that they could not find a leak, but if the tire pressure continues to go down, he would dig deeper to find the problem and not charge me for the additional time. That is exceptional service. More

Outstanding service. Service advisor was knowledge and friendly. Service was quick. Would definitely recommend this dealership to family and friends Service advisor was knowledge and friendly. Service was quick. Would definitely recommend this dealership to family and friends More

Outstanding service. The Service advisor was knowledge and friendly. Service was quick and efficient. Would definitely recommend this dealership to family and friends. The Service advisor was knowledge and friendly. Service was quick and efficient. Would definitely recommend this dealership to family and friends. More

Gabriel, my Service Advisor, went above and beyond my expectations. She provided amazing customer service. In the past, the service department at this dealership was very understaffed. They have fixed th expectations. She provided amazing customer service. In the past, the service department at this dealership was very understaffed. They have fixed that and I can say that I am sincerely impressed. They are 5 star all the way. Highly recommend. More

took my 08 Nitro there, took way longer than what I was told. Every time I left a message no return call. called on Thursday was told they were waiting on a part tracking number said Friday afternoon, so I told. Every time I left a message no return call. called on Thursday was told they were waiting on a part tracking number said Friday afternoon, so I asked if the other work was done was told yes...no call Friday no call Monday -Tuesday I call twice was told part came in and was installed but the other work had to be done...same work was told was already done.. definitely not schlossmaan's Dodge city anymore More

My rep was very knowledgeable and helpful with the problem I was having, and had on the spot answers to all of my questions. Primary issue was a battery failure. But I gave him a list of other minor i problem I was having, and had on the spot answers to all of my questions. Primary issue was a battery failure. But I gave him a list of other minor issues and questions, and he wrote them all down, and then actually remembered to take me through them all upon pick up without reminding. Even explained how to properly use one of my vehicles features. He was organized, patient as I asked questions, and demonstrated a clear passion for trucks in general. He even gave me some tire recommendations for my upcoming tire change, and printed them off. Honestly, I was also happy because everything was covered under warranty. But then he reminded me about all remaining warranty coverage and explained what each was. Super helpful. Would like to work with him again and i will be returning. Thank you. More

Abi did a really good job communicating with me about the needs on my 3500 2019 dodge ram needs on my 3500 2019 dodge ram More

Gabriel was very efficient. He greeted us with a smile, and was very friendly. He made me feel very comfortable.. He greeted us with a smile, and was very friendly. He made me feel very comfortable.. More