City Ford

Sales tactics The staff are great at City Ford. However some of their marketing tactics are a bit underhanded. This is the second time that we received a mailer in The staff are great at City Ford. However some of their marketing tactics are a bit underhanded. This is the second time that we received a mailer in the mail that over promised a good deal. Both times they used a third party that sent a mailer promising a great deal only to find out it was just a tactic to get you in the dealership. Once you found out the reality of the situation, it leaves you a bit upset. That is not to say the dealership is not honest. But I feel that I can’t trust any mailer from them promising a good deal. More

Frustrating The visit was frustrating because it took 4 days to diagnose the problem. When the vehicle was said to be ready, it in fact was not. The regular main The visit was frustrating because it took 4 days to diagnose the problem. When the vehicle was said to be ready, it in fact was not. The regular maintenance and a recall issue were not addressed, but scheduled to be completed. The reason given was it was hectic and a lot of stuff going on. Not organized in my opinion. The maintenance and recall repair were then scheduled for the next day. The repair for the original issue was then scheduled 2 weeks later due to lack of parts. More

Great service The team did an excellent job. Jacob was super helpful and knowledgeable. We stopped at 2 other dealers and never spoke to anyone. The only reason The team did an excellent job. Jacob was super helpful and knowledgeable. We stopped at 2 other dealers and never spoke to anyone. The only reason we bought the truck was Jacob. He did a really great job. More

Worked with me on coupon. Worked with me on coupon and took care of my tire issue. The work didn’t take too long and staff was helpful. Makes Me feel like my business was appre Worked with me on coupon and took care of my tire issue. The work didn’t take too long and staff was helpful. Makes Me feel like my business was appreciated. Makes me want to come back here. More

Love the truck Employees were very helpful and went out of their way to make sure that we got what we wanted on this new truck we have gotten our last 3 vehicles at Employees were very helpful and went out of their way to make sure that we got what we wanted on this new truck we have gotten our last 3 vehicles at this dealership and will continue to shop here More

Excellent experience My service advisor Travis Cox did an excellent job, I would consider him a valuable asset to this dealership. My vehicle was handled in a professional My service advisor Travis Cox did an excellent job, I would consider him a valuable asset to this dealership. My vehicle was handled in a professional and timely manner, I will be a repeat customer because of the way I was treated by Travis and the technician (sorry I don’t have his name) that worked on my vehicle. More

Excellent Worked well with us and price. We knew what we wanted and when we walked in we got what we wanted and are very happy Worked well with us and price. We knew what we wanted and when we walked in we got what we wanted and are very happy More

Friendly Jonathan Ankney and Chad Morris helped so much to make my purchase as smooth as possible. Very friendly staff! I would most definitely recommend other Jonathan Ankney and Chad Morris helped so much to make my purchase as smooth as possible. Very friendly staff! I would most definitely recommend others looking to purchase a new or used vehicle to check City Ford out! More

Jonathan Ankney was great. Jonathan made it easy from start to finish. He was timely and honest, and we could recommend others to go to CityFord and ask for him. Jonathan made it easy from start to finish. He was timely and honest, and we could recommend others to go to CityFord and ask for him. More

Very good Lee stayed with ford and got the recall part finally. Justin very quickly accommodated me with transportation and after the headache to get Ford to g Lee stayed with ford and got the recall part finally. Justin very quickly accommodated me with transportation and after the headache to get Ford to get the part to City I appreciate his service. More