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City KIA of Greater Orlando
Orlando, FL
1,376 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,376 reviews
January 10, 2023
OUTSTANDING Care and Professionalism. Salesperson Chems at City Kia was knowledgable, informative, excellant at his job and his attitude is fabulous. THIS WAS THE BEST CAR BUYING EXPERIEN Salesperson Chems at City Kia was knowledgable, informative, excellant at his job and his attitude is fabulous. THIS WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD over 12+ autos. The team is cooperative, supportive and you can feel awesome energy in the dealership ( No creepy stalking salespeople, just an authentic CARING real people place). The sale was FAIR for both the dealership and the customer and isn't it suppose to be a two way street. I love my new car even more that the experience was so nice, it leaves a great feeling and pleasure of ownership. THANKS so kindly. I think this is what all dealerships want to me but seem to miss the authentic business exchange More
by Jamie
Employees Worked With
Chems Bekkaoui
January 04, 2023
Rafael Cruz was great! We live in Lakeland and got to the dealership just after 7 (an hour before close). Rafael was very accommodating, he was never rude or never made us We live in Lakeland and got to the dealership just after 7 (an hour before close). Rafael was very accommodating, he was never rude or never made us feel rushed. We got into our new vehicle and couldn’t be happier! I would definitely recommend Rafael for anyone looking for a new or used vehicle in central Florida! Thanks again Rafael! More
by Larmouth
Employees Worked With
Rafael Cruz
January 03, 2023
German Valencia and the whole team at City Kia are the best! They are professional and provide outstanding customer service! best! They are professional and provide outstanding customer service! More
by Tsinfl15
December 28, 2022
My experience with Doug fumero was quick and easy , he kept me notified and I was happy with results kept me notified and I was happy with results More
by Dennisbenoit44
December 28, 2022
As part of the deal we make when I bought a brand new car for my teenage daughter, the dealer owed us the window tints install on the vehicle. We make an appointment for 9:30am an according to the service ad for my teenage daughter, the dealer owed us the window tints install on the vehicle. We make an appointment for 9:30am an according to the service advisor, they should take 4 hours and by 3:00pm the car should be ready. At 2:50pm when I approach to the service advisor to asked if the car will be ready soon, he told me that they where running behind. At 4:30pm, an hour later that the estimated finish time my vehicle was still seating in the parking lot without being touch since it was parked in the morning. After I complaint, they offered me a coupon for a hot dog after more than 6 hours waiting. The time passed and after few times that I complaint with everybody, the car came by 7:00pm all dirty (they said they will do a complimentary car wash) and with lots of bubbles on the window tints. I argued with them about the poor job they did, they took the car for another our and finally I leave the dealer at 8:00pm since 9:30am that I arrived with a car with bubbles on the window tints, hungry, an angry face and being told by the sales manager to take the car to somewhere else to fix it and he will paid for it. Worst customer service that I have ever received... More
by Luis R
December 28, 2022
Just purchased a Telluride with the help of Sebastian Gomila. He was a pleasure to work with and helped us through the sale and then explained all the vehicle features before we left. Appreciated his p Gomila. He was a pleasure to work with and helped us through the sale and then explained all the vehicle features before we left. Appreciated his pleasant and professional demeanor. More
by lhershey1
