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City KIA of Greater Orlando

Orlando, FL

4.5
4,694 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,695 reviews

June 11, 2026

It was good they repaired my tire. My only issue was that I got an invoice that I thought I had to pay and it wasnt very clear that I didnt need to pay it. If possible can you fix this More

by OJDONEGAL
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 14, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We will share your comments with the team, and we hope to see you again!

June 11, 2026

Quick, smooth, and easy They were very easy to work with, great at explaining and helping with all transitions. More

by AKEM928
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Wong
Jun 11, 2026 -

City KIA of Greater Orlando responded

Congratulations on your new Kia Seltos. Myles is thrilled that you found the process quick and our team’s explanations helpful at each transition. We appreciate you noting how straightforward the experience was and hope you enjoy every drive.

June 11, 2026

carlos was very attentive and accommodating. he made sure i left with the best vehicle and deal for it. More

by ADRIANNAG668
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Diaz
Jun 11, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review and for sharing your experience. We’re thrilled that Carlos’s attentiveness and accommodating service helped you leave with the perfect Kia and a great deal.

June 11, 2026

Excellent environment and services The advisor was knowledgeable and he gave me all the recommendations More

by Abel
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Jun 11, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our service environment felt inviting and that our advisor provided knowledgeable recommendations for your Kia Seltos. Thank you for the five-star review. We look forward to assisting you again.

June 11, 2026

I had a problem sending my review. Amazing dealership. High energy place great aftermarket sales area.Julio helped me there. I dealt with Sammer Ezzi, he was super nice, knowledgeable, More

by EB car buyer
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T. From service reviewed the car with me, very helpfull
Jun 11, 2026 -

City KIA of Greater Orlando responded

We are delighted to receive your review and so glad the energy here came through in your visit! Julio and Sammer will both be happy to hear they made such a positive impression. We look forward to being your trusted destination for all your automotive needs!

June 11, 2026

T t t t t t t g h h c v j j g More

by CAMMONLSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hhhh
Jun 11, 2026 -

City KIA of Greater Orlando responded

Thank you for the outstanding review! Let us know if there is more we can do for you.

June 11, 2026

My service advisor Jason Torres was amazing, very friendly and easy to work with and will recommend for future and request his help again! More

by OKAYLANI2302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Jun 11, 2026 -

City KIA of Greater Orlando responded

Hearing that Jason made your visit such a positive one is exactly the kind of feedback we are grateful to receive! We will be sure to pass your kind words along to him. Should you need any assistance in the future, please don't hesitate to reach out.

June 11, 2026

Daniel was very good,thank you very much for have patience with all the problems in my cars. More

by Lubos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

City KIA of Greater Orlando responded

On behalf of Daniel, we are appreciative of you taking the time to share your experience. Knowing he was able to show patience and care throughout the process means a great deal. Please let us know if there is anything more we can do for you!

June 11, 2026

Super easy to get an appointment scheduled ima timely manner. Loved their Lift transport option, that made having a car serviced there very easy and convenient. More

by Dbaynor
Recommend Dealer
Yes
Employees Worked With
Tony Andral
Jun 11, 2026 -

City KIA of Greater Orlando responded

We’re glad the appointment process was straightforward and our Lift transport option added convenience. It’s great to hear your Kia service was seamless. Please let us know how we can assist you next time.

June 10, 2026

Felicitaciones a Jay estuvo a la altura de mis necesidades, gracias excelente trabajo un abrazo muy cordial More

by OMERVIN_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Tejedor tremenda persona siempre atento
Jun 10, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with our service team. We’re delighted we were able to meet your needs during your Kia Sportage service. Please let us know if there’s anything else we can assist you with.

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