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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,323 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,323 reviews

July 22, 2025

Robert was amazing, from beginning to end. He was patient and explained to me everything in detail. More

by sasha_00natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jul 25, 2025 -

City KIA of Greater Orlando responded

Sasha, Thank you for your very kind review. We are delighted to hear that your experiences with Robert, from start to finish, were so positive! We look forward to seeing you again in the future.

July 22, 2025

The service provided by Josh was excellent The Kia services personal has a very good customer service. More

by Khristian2127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh from series department
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Jul 25, 2025 -

City KIA of Greater Orlando responded

Khristian, Thank you for sharing your experience with us. We are glad to hear your trip to- City Kia was so pleasant with Josh. We look forward to the next opportunity to serve your automotive needs.

July 22, 2025

They were kind, courteous, efficient with their work. They stayed in constant communication with me and my family. More

by circleoflife787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 25, 2025 -

City KIA of Greater Orlando responded

Hello, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale.

July 22, 2025

They were very responsive and upfront about everything. They have made this process easy even though parts had to be ordered they ensured my car was safe to drive until the parts come in. More

by C3imaging
Recommend Dealer
Yes
Employees Worked With
Nate
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Jul 25, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

July 22, 2025

Thank you very much for the service. Appreciate everything that you did.. Yolonda W. Lewis More

by londywilliams23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Jul 25, 2025 -

City KIA of Greater Orlando responded

Londy, Thank you for sharing this kind review with us. Everyone will be thrilled to hear of your satisfaction. We look forward to seeing you again in the future.

July 22, 2025

Jonathan was very nice. Kept me informed. And explained everything to me. Jonathan was very professional. More

by chelimtz
Recommend Dealer
Yes
Employees Worked With
Jonathan Córdoba
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Jul 25, 2025 -

City KIA of Greater Orlando responded

Hello, We are glad to hear Jonathan provided you with great service. We think that he is really great as well!

July 22, 2025

This is one of the best dealerships I have ever been too. Everyone is nice and friendly. I would recommend them to everyone. More

by mmarty0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

City KIA of Greater Orlando responded

Marty, Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service and thank you for your recommendation!

July 21, 2025

I am Very pleased , they worked with my budget and vehicle I had in mind. More

by michelle_diniz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

City KIA of Greater Orlando responded

Michelle, We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

July 20, 2025

Everything was good at the dealership. Things happen when I got here to Miami. My car stalled. More

by cruzingwms
Recommend Dealer
No
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July 20, 2025

Nothing special to it. They did a service and got pay for it. They don’t make you feel welcome upon arrival by just said good morning to you I have 3 different visits and i More

by joseroque71.jrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arraiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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