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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,374 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,374 reviews

April 23, 2025

They treated me like family They made sure I was happy Love my new ride More

by PRINCESSNATHANIA
Recommend Dealer
Yes
Employees Worked With
Aaron
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Providing white glove service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they treated you like family and made sure you were happy. Congratulations on your new vehicle- behalf of the entire team!

April 23, 2025

Gracias por su atención el señor Juan Castillo me informó de todo y el tiempo que se iba a tardar el trabajo en la guagua. More

by guillemille
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio cambio aceite , filtro y rotación de neumáticos
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Apr 23, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le hayas dejado a Juan esta maravillosa reseña! Nos alegra saber que estuvo atento y te informó de todo y de cuánto tardaría. Si necesitas ayuda con algo más, no dudes en hacérnoslo saber.

April 23, 2025

Service Representative was excellent and very friendly. Service Rep Jocelyn was accurate, attentive, helpful, friendly and very nice to deal with. More

by smithr3375
Recommend Dealer
Yes
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Jocelyn's efforts met your satisfaction! We are thrilled to know that she was excellent, very friendly, accurate, attentive, helpful, friendly and very nice to deal with.

April 23, 2025

Everything was excellent professional and quick Franco was detailed, professional, knowledgeable and helpful I would definitely request him again if I needed assistance in the future More

by DCOLON26
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 23, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Franco this stunning review! We are pleased to know that he was detailed, professional, knowledgeable and helpful. We look forward to serving you again in the future when the time comes.

April 23, 2025

I have a respect for This dealership because the people who work there are very nice people and they have a great reputation More

by loskozo1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 23, 2025

This dealership does a great job of communicating and letting you know what’s going on throughout the service process. More

by bbarnes1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
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Apr 24, 2025 -

City KIA of Greater Orlando responded

We appreciate your kind review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

April 23, 2025

All the people some goog and the attention so nice at the price excellence thank More

by Solimarhuertab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

April 23, 2025

Good customer service and knowledgeable. Went above and beyond. Thank you thank you thank you More

by ABEL1357
Recommend Dealer
Yes
Employees Worked With
Abel
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Apr 24, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! We are so glad that our team provided you with the A+ service that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 23, 2025

Great service and work. Made things easy and helped answer all my questions. Great follow up More

by AMEERFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joclyn
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Apr 24, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience! We strive for 100% customer satisfaction, and we are delighted that our team took exceptional care of you. We hope to see you again the next time you are in need of automotive service.

April 23, 2025

I love that when I come, there’s always someone to take care of me and point me in the right direction. More

by shanelog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and
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Apr 24, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are honored by your continued business, and we are delighted to hear that our team consistently takes great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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