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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,375 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,375 reviews

April 01, 2026

Definitely the place to go to efficient staff great communication throughout the service process always. More

by jamesdreckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

City KIA of Greater Orlando responded

Your feedback about our streamlined service and clear updates on your Ram means a lot to us. Preston and the team will be happy to hear your comments. Thank you for choosing us for your Ram 1500 service.

April 01, 2026

Tried to overcharge me to change a cabin filtro for 125 which obsurd. Other than that it was ok More

by NBAIAS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service dep
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Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we appreciate your candid feedback. We value your business and hope to see you again here at City KIA of Greater Orlando.

April 01, 2026

3 hours for an oil change. Got my car back and my passenger seat had been laid back. I'd rather pay for an oil change than to go and have a technician taking a break in my car More

by Smoores
Recommend Dealer
No
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Apr 03, 2026 -

City KIA of Greater Orlando responded

Thank you for your feedback. We're sorry to hear that your visit didn't meet your expectations and we do apologize for the wait time during your service visit. If you would like to speak to us on your concern, please contact us at the dealership and ask for the service manager.

April 01, 2026

Joshua kept me informed on the status of the servicing of my Sorrento and explained my options in a satisfactory manner. Very customer focused. More

by L.M.RODRIGUEZ
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
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Apr 01, 2026 -

City KIA of Greater Orlando responded

What a pleasure to read your 5-star review for your Kia Sorento service. We’re glad our team kept you informed and walked you through each option. Thanks for sharing your experience, and we look forward to your next visit.

Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for your kind review! Offering thorough and efficient service is so important to us, and we are glad Joshua provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 01, 2026

Amazing and very professionals They kept me inform at all times , a lot of updates and amazing service More

by ferrer.mariellis
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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Apr 01, 2026 -

City KIA of Greater Orlando responded

It’s great to hear you had such a positive experience with your Kia Seltos service. We’re glad our team kept you informed with regular updates and delivered professional care. We appreciate your feedback and look forward to assisting you again.

Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing our dealership and for your positive review! We are glad our team provided you with 5-star service and kept you well informed throughout the process. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 31, 2026

I received excellent service from Daniel; the work was completed, and the car was washed. I am very satisfied. More

by celocesena
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 31, 2026 -

celocesena responded

I received excellent service from Daniel; the work was completed, and the car was washed. I am very satisfied.

Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad Daniel's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 31, 2026

Jay is always helpfully when I go there for a maintenance routine for my car. More

by tonymora1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay torres
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Apr 01, 2026 -

City KIA of Greater Orlando responded

Knowing our team has been helpful during your Kia Niro maintenance visits is wonderful to hear. Thank you for the five-star review and we look forward to assisting you again.

Apr 01, 2026 -

City KIA of Greater Orlando responded

Tony, thank you for leaving Jay this positive review! We are glad he consistently provides you with top-notch service. We wish you safe travels and hope you continue to choose us for all of your future automotive needs!

March 31, 2026

Always a pleasure coming in and having my maintenance taken care of. Everyone is very polite and helpful. More

by doziercarlos1
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing our dealership and for your positive review! We are happy to hear our team is consistently kind and helpful. Your safety and satisfaction are our top priorities. Take care!

March 31, 2026

Always have a great experience Never had a bad experience since I have been coming there. More

by doziercarlos1
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for your positive review! We strive for 100% customer satisfaction, and we are overjoyed our team consistently provides you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

March 31, 2026

Always have a great experience Never had a bad experience since I have been coming there. More

by doziercarlos1
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for your positive review! We strive for 100% customer satisfaction, and we are overjoyed our team consistently provides you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

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