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City KIA of Greater Orlando

Orlando, FL

4.5
4,699 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,699 reviews

May 27, 2026

Overall good experience Overall it was a good experience working with this dealership. Staff was friendly More

by BOSS26
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Polanco
May 27, 2026 -

City KIA of Greater Orlando responded

It’s great to hear your recent visit was positive. We’re pleased our friendly team helped make your new Essex purchase enjoyable. If there’s anything more we can do, just let us know. Thanks again!

May 27, 2026

Excelent service Muchas gracias por el servicio la atención de Daniel fue excelente muy profesional y amable More

by Kikebricenov
Recommend Dealer
Yes
Employees Worked With
Daniel
May 27, 2026 -

City KIA of Greater Orlando responded

We’re delighted our service team provided professional and friendly attention. Thank you for bringing your Kia in for care. We look forward to assisting you again.

May 27, 2026

Excelent service Muchas gracias por el servicio la atención de Daniel fue excelente muy profesional y amable More

by Kikebricenov
Recommend Dealer
Yes
Employees Worked With
Daniel
May 27, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our service team delivered professional and friendly care during your visit. Thank you for trusting us with your KIA. We look forward to assisting you again.

May 27, 2026

The staff is always friendly and willing to go the extra mile to ensure you’re taken care of. More

by BRENTONJANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Lopez
May 27, 2026 -

City KIA of Greater Orlando responded

It means a lot to us to receive your kind words about our team. We are grateful to know that the friendliness and dedication of our staff made a positive impression on your visit. Should you need any assistance in the future, please do not hesitate to reach out to us.

May 27, 2026

Daniel did a great job, he kept me informed and took care of everything as I expected More

by Patrickpitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 27, 2026 -

City KIA of Greater Orlando responded

We are delighted to receive your review and appreciate you sharing your experience with us. Daniel will be pleased to know that his clear communication and attentive service met your expectations. Please let us know if we can be of any help to you in the future.

May 27, 2026

Profesional and friendly staff. Good communication when explain car situation and procedures. Waiting area is very good with some amenities for customers that are waiting also prov More

by JRCRUZ.MIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 27, 2026 -

City KIA of Greater Orlando responded

Thanks for recognizing our team’s professionalism and friendly approach while explaining the service process for your KIA Forte. We’re glad our waiting area amenities and courtesy transportation added convenience to your visit. We look forward to serving you again.

May 26, 2026

It was a great experience. Daniel was amazing! I will be there again for service ! They are on time with there service. More

by SWEETHEARTC89
Recommend Dealer
Yes
Employees Worked With
Daniel
May 26, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re glad our team delivered prompt, reliable service, and we look forward to caring for your KIA again.

May 26, 2026

Efficient, everyone knew what they were doing and it probably didn't hurt anything that we knew exactly what we wanted as well More

by J13INGAMAN
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Polanco
May 26, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that everything went smoothly and that your clear vision helped move things along. Thank you for choosing KIA for your new Essex. Gabriel and our team appreciate your feedback and look forward to assisting you again.

May 25, 2026

Franco is a rock star. He is always so helpful I would recommend him 10/10 More

by brokenvail
Recommend Dealer
Yes
Employees Worked With
Franco
May 25, 2026 -

City KIA of Greater Orlando responded

Thank you for recommending our service team and entrusting us with your KIA. It’s great to know they provided the help you needed, and we look forward to serving you again.

May 25, 2026

Terrence Manning our salesman was very helpful and knowledgeable. He is a great asset to your team. Our only issue was the wait period for seeing the finance manager was very long and not appreciated. More

by YASMINE.REDMOND
Recommend Dealer
Yes
Employees Worked With
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Manning
May 25, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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