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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,716 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,716 reviews

May 15, 2025

Excellent as always, all services were completed in a timely manner just as promised by the technician. More

by Stmichael01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Cordoba
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May 15, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was excellent as always and completed your vehicle in a timely manner just as promised. We wish you safe travels until we meet again!

May 15, 2025

Promised 2 to 2. 5 hours. Job completed in 4 and half hours for just oil change and tire rotation and inspection on a brand new Telluride. More

by ERICSUAREZ62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 15, 2025

The super attentive team with me solved all my concerns. Excellent service recommended at 100 More

by LUISJOSERRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo, Rosario
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May 16, 2025 -

City KIA of Greater Orlando responded

LUIS, Thank you for leaving us this positive review and recommendation! We are happy to know that our team was super attentive and solved all your concerns. Please do not hesitate to let us know how we may be of further service to you.

May 15, 2025

I Loved the atmosphere, the salesman Orlando was great! I would definitely recommend this dealership! Great! More

by Dgiegeriich2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Orlando this spectacular review and recommendation! We are delighted to know that he was great. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 15, 2025

Jonathan, is a Great service provider. He’s friendly, informative, knowledgeable, humorous need more people like him. More

by JPAZ386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Josh, Nate
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May 16, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jonathan this wonderful review! We are pleased to know that he is great, friendly, informative and knowledgeable. We hope to serve you again in the future.

May 15, 2025

Very courteous, full information and time precise Nice detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! More

by celsovelez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very courteous and gave you full info/precise time. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 15, 2025

Best experience with a service team that I have ever had. Very thorough and communicative!! More

by jbarraco060809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH !!!!
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May 16, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team was very thorough, communicative and made your experience the best you ever had. Please do not hesitate to let us know how we may be of further service to you.

May 15, 2025

Always courteous, pleasant & helpful. I've been a customer there for 15 years & have never had any issues. More

by arhunt77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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May 16, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were courteous, pleasant, helpful and you have never had any issues as always. We wish you safe travels until we meet again!

May 15, 2025

Very courteous, full information and time precise Nice detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! More

by celsovelez3
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very courteous and gave you full info/precise time. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 15, 2025

I had a great experience with Abel Cruz! He was clear and honest with the information… The reparations took extra time but he was constantly communicating! I got my car and upon seeing it he More

by GILBERCRISPIN.GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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May 16, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Abel this extraordinary review! We are pleased to know that he was clear, honest with info, constantly communicated with you and made your experience great. We look forward to serving you again in the future when the time comes.

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