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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,863 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,863 reviews

May 27, 2025

Excelente atención, rápida, buena asesoría con respecto al servicio. Puntualidad, amabilidad. Recomendado para futuros servicios. More

by Figuerajunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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May 29, 2025 -

City KIA of Greater Orlando responded

Gracias por su evaluacion y recomendacion positiva! Nos complace saber que nuestro equipo le haya brindado un servicio de 5-estrellas. Mil gracias!

May 27, 2025

The service advisor Daniel is very helpful and worked with me in getting a discount on the service More

by janna_dela_cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Daniel this kind review! We are glad that he could be of valuable assistance to you during your recent visit. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

May 27, 2025

The employees are very professional I’m feel comfortable asking questions they give me the right explanation I’m satisfied like costumes More

by lcrivera729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audy de la Rosa
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May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team provided you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

May 27, 2025

The team was amazing and provided me with all the information I needed and my best options! More

by Fiorellacolicigno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was amazing, provided you with all the info you needed and your best options. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 27, 2025

City Kia is a truly responsible Delaer with excellent customer service, always meeting my needs every time I go. More

by JOSEP160184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! We are happy to hear that our team consistently provides you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 27, 2025

I've been taking my car to City Care for several years now I find them to do some good work More

by SYLVIA.BATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

SYLVIA, We appreciate you for leaving us this phenomenal review! We are delighted to know that our team has been doing good work for you and satisfying your needs for several years now. We look forward to continue serving you in the future.

May 27, 2025

Me encanta la atención Lo recomiendo mucho se nota lo profesionales que son un servicio de calidad More

by KARENPEROZO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

Karen, ¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo fue profesional y le brindó un servicio de calidad.

May 27, 2025

It is comfortable, the workers always want to sell you something, they are very persuasive. More

by INGJOSECSTEVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team made you comfortable and are very persuasive. We hope to serve you again in the future when the time comes.

May 26, 2025

Car is malfunctioning, dealer doesn’t want to take ownership of this and want me to pay more for a new car same model. Terrible customer service, they are tricky and charge you extra More

by VIG.VERO195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco, Frank Garcia, Oscar Pratt, Adrian
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May 26, 2025

Jonathon was great. He told me when my car would be ready and it was... More

by RCCCART
Workmanship
Recommend Dealer
Yes
Employees Worked With
Just Jonathon.
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was great and told you when your car would be ready.

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