Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
4,478 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,478 reviews
May 28, 2025
I appreciate the fact that they were able to work with me to get me the deal I wanted for the SUV . The only part that I did not appreciate was they were supposed to show me the SUV before I purchased it and to get me the deal I wanted for the SUV . The only part that I did not appreciate was they were supposed to show me the SUV before I purchased it and the aftermath as I was promised small cosmetic fixes, but when I tried to get in contact with my salesman afterwards, he would not answer my phone calls and goes straight to voicemail making the experience disappointing as it displayed dishonesty. More
by lahart47
Verified CustomerEmployees Worked With
Terrance Manning
May 27, 2025
City Kia is a truly responsible Delaer with excellent customer service, always meeting my needs every time I go. customer service, always meeting my needs every time I go. More
by JOSEP160184
May 27, 2025
Hello, Thank you for following up. I would like to share some concerns about my experience when I purchased the car. The salesperson added my husband’s email to the official paperwork I would like to share some concerns about my experience when I purchased the car. The salesperson added my husband’s email to the official paperwork and also connected his email to the car system without asking for my permission or explaining anything to me. I do not speak English well, so I was depending on the salesperson to guide me clearly through the process. Now I am trying to remove my husband’s email from the car system, but it’s difficult since his email is already registered, and it is also written in the documents. I believe this could have been avoided with better communication, and I hope you take this feedback into consideration for future customers. Thank you, More
by marslinals258
Employees Worked With
Job Gomes, Job Gomes
May 27, 2025
Daniel was a wonderful service advisor. Talk to me through all the different things I needed for my maintenance. Definitely will request him next time. Talk to me through all the different things I needed for my maintenance. Definitely will request him next time. More
by Myangelsjar
Employees Worked With
Daniel Landeiro
May 27, 2025
I had an amazing experience this time with Nate Coronado. He was short, prompt and explain every little detail at my Saturday oil change appointment. I had not experienced such an outstanding customer servic He was short, prompt and explain every little detail at my Saturday oil change appointment. I had not experienced such an outstanding customer service before at this department in the last couple of visits. I will definitely recommend him again. More
by JNEREIDA44
Employees Worked With
Nate Coronado
May 27, 2025
It is comfortable, the workers always want to sell you something, they are very persuasive. something, they are very persuasive. More
by INGJOSECSTEVEZ
Employees Worked With
Other Employees :
Elsa Rivas
