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City KIA of Greater Orlando

Orlando, FL

4.5
4,713 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,713 reviews

June 04, 2025

I arrived early and they started started serving me right away. Anthony explained what maintenance was needed at this time and helped me prioritize them. He arranged Lyft to transport me home and back. Car w More

by AUDRIEBAR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Anthony this phenomenal review! We are delighted to know that he explained what was needed at the time, helped prioritize them and started serving you right away. If there is ever anything more that we may help you with please do not hesitate to let us know.

June 04, 2025

Mis experiencias con ustedes siempre han sido espectaculares. No los cambio por nada y los recomiendo al 100%. En esta ocasión, me tocó el Sr. Abel, es un caballero muy atento, muy servicial y More

by FIGUEYO2428
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Recommend Dealer
Yes
Employees Worked With
Adán,
Jun 05, 2025 -

City KIA of Greater Orlando responded

Brindar un servicio impecable es fundamental para nosotros y nos alegra que los esfuerzos de Abel hayan sido de su agrado y hayan sido su recomendación. Nos alegra saber que fue muy atento, servicial y profesional. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

June 04, 2025

This was the best car buying expierence I have worked through. Everyone from the front desk, sales man, finance manager, and customer service provided the best experience possible More

by EM.WHEELER1915
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patrick and EJ
Jun 05, 2025 -

City KIA of Greater Orlando responded

EM, We are grateful for you leaving us this stunning review! We are pleased to know that our team made your experience the best. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

June 04, 2025

They are always ready to assist me with any questions I have my service tech is the best 👌 More

by VDW620
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castillo
Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team is the best and always ready to assist you with any questions you have.

June 03, 2025

They were great. Love that they offer you an Uber, free of charge. Great service More

by Michelle marcus
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
Jun 05, 2025 -

City KIA of Greater Orlando responded

Michelle, Thank you for your review and feedback. We are pleased to hear that your service experience was so pleasant that you were offered additional services.

June 03, 2025

Great customer service! All the staff members we met were friendly, helpful, and accommodating. Only complaint is the wait time. More

by Randy
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Orlando Anil and Joan Cabrera
Jun 05, 2025 -

City KIA of Greater Orlando responded

Randy, We are glad to hear that your service experience with our entire team was so pleasant form the start to end. We look forward to the next opportunity to serve your vehicle needs again.

June 03, 2025

I've been bringing my Kia vehicles for almost 2 decades. Yesterday Mr. Jonathan Cordoba was very dedicated and professional, he made sure I was informed with my vehicle progress and pointed out some things More

by tony966
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Jun 05, 2025 -

City KIA of Greater Orlando responded

Tony, Thank you for your very kind review and continued loyalty to- City KIA over the years. We are delighted to hear that one of the reasons that you keep coming back to Jonathan is his exceptional service. We strive to serve each customer with top-notch customer service and it seems like we reached our goal!

June 03, 2025

Excelente servicio muy atentos a todos los clientes y a su necesidades muy agradable y muy profesionales More

by carlav1408
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Abel cruz
Jun 05, 2025 -

City KIA of Greater Orlando responded

Carlav, Gracias por su reseña y su tiempo. Nos honra saber que nuestro departamento de servicio le brindó una experiencia rápida y sin complicaciones.

June 03, 2025

Muy buena atención y servicio recomendado abel estubo muy pendiente, todo salio bien y a tiempo More

by Luis lopez
Recommend Dealer
Yes
Employees Worked With
Abel cruz
Jun 05, 2025 -

City KIA of Greater Orlando responded

Luis, Gracias por su continua lealtad. Nos complace saber que Abel resolvió sus necesidades de servicio vehicular de forma rápida y eficiente. Si necesita ayuda con algo más, no dude en llamarnos.

June 03, 2025

Muy buena atención y servicio recomendado abel estubo muy pendiente, todo salio bien y a tiempo More

by Luis lopez
Recommend Dealer
Yes
Employees Worked With
Abel
Jun 05, 2025 -

City KIA of Greater Orlando responded

Luis, Gracias por su continua lealtad. Nos complace saber que Abel resolvió sus necesidades de servicio vehicular de forma rápida y eficiente. Si necesita ayuda con algo más, no dude en llamarnos.

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