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City KIA of Greater Orlando
Orlando, FL
1,782 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,782 reviews
Verified Customer
May 15, 2025
The Associates are extremely nice and helpful. However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to be 4 1/2. Also, if the body didn’t repair section is only going to be open on Tuesdays. It would be nice for you to offer a courtesy vehicle. More
by Sally
Employees Worked With
Service advisor.
May 14, 2025
Great experience as always. The employees are attentive, considerate, and will do whatever they can to help find the best scenario for you. The employees are attentive, considerate, and will do whatever they can to help find the best scenario for you. More
by joelaviles2000
Employees Worked With
Manuel, Roxana, Joan, and Eric
May 14, 2025
The process of getting a rental car while my car was left at the dealership due to a recall was painful. Using Hertz that was down the street at the Ford dealership was the worst experience I've ever had. at the dealership due to a recall was painful. Using Hertz that was down the street at the Ford dealership was the worst experience I've ever had. By the time it was my turn to be seen in this tiny little office, only to find out that City Kia never booked the reservation for my rental and Hertz was livid and it took another hour to get my rental.l More
by eileen-lambert
Employees Worked With
Jonathan
May 14, 2025
Joshua Farley was my service rep and he was very attentive and kind. The service was longer than expected, but he informed me up front and offered uber home or to the mall. Great experience attentive and kind. The service was longer than expected, but he informed me up front and offered uber home or to the mall. Great experience More
by dcampin
Employees Worked With
Joshua Farley - service
May 14, 2025
The center is very professional and quick to react for my appointments. They are willing to accommodate different needs. I strongly recommend their service in Orlando. appointments. They are willing to accommodate different needs. I strongly recommend their service in Orlando. More
by zlatinmitkov901
Employees Worked With
Jonathan
May 14, 2025
The workers are very friendly and polite. My service yesterday was very fast the also cleaned my car after the finish do the oil change My service yesterday was very fast the also cleaned my car after the finish do the oil change More
by encie.mauvais
Employees Worked With
Juan Castillo
May 14, 2025
Felipe and Patrick were an awesome duo during my car buying experience. They both hung out late to make sure I was happy. Eric in finance was was wealth of knowledge as well. Appreciate the City Kia tea buying experience. They both hung out late to make sure I was happy. Eric in finance was was wealth of knowledge as well. Appreciate the City Kia team for their help More
by TaylorBrie
