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City KIA of Greater Orlando

Orlando, FL

4.4
1,799 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,799 reviews

May 14, 2025

Joshua Farley was my service rep and he was very attentive and kind. The service was longer than expected, but he informed me up front and offered uber home or to the mall. Great experience More

by dcampin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley - service
May 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Josh this stunning review! We are pleased to know that he was very attentive, kind, he informed you up front of the service taking longer than expected and made your experience great. We hope to serve you again in the future.

May 14, 2025

The center is very professional and quick to react for my appointments. They are willing to accommodate different needs. I strongly recommend their service in Orlando. More

by zlatinmitkov901
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan
May 15, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review and recommendation! We are happy to know that our team is very professional and were willing to accommodate your different needs. Please do not hesitate to let us know how we may be of further service to you.

May 14, 2025

The workers are very friendly and polite. My service yesterday was very fast the also cleaned my car after the finish do the oil change More

by encie.mauvais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
May 15, 2025 -

City KIA of Greater Orlando responded

Encie, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was very friendly, polite and cleaned your car after they completed your vehicle. We hope to serve you again in the future when the time comes.

May 14, 2025

Felipe and Patrick were an awesome duo during my car buying experience. They both hung out late to make sure I was happy. Eric in finance was was wealth of knowledge as well. Appreciate the City Kia tea More

by TaylorBrie
Recommend Dealer
Yes
Employees Worked With
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe, Patrick, Eric
May 15, 2025 -

City KIA of Greater Orlando responded

Taylor, We appreciate you for leaving Felipe, Patrick and Eric this stellar review! We are delighted to know that they were awesome, hung out late to make sure you were happy and were knowledgeable. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 14, 2025

The process of getting a rental car while my car was left at the dealership due to a recall was painful. Using Hertz that was down the street at the Ford dealership was the worst experience I've ever had. More

by eileen-lambert
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 19, 2025 -

City KIA of Greater Orlando responded

Eileen, Thank you for bringing your car experience to our attention, we value your concerns and opinion and would like the opportunity to speak to you on this recall and rental matter. Please give us a call and ask for the Manager, we would love to help!

May 14, 2025

Great experience as always. The employees are attentive, considerate, and will do whatever they can to help find the best scenario for you. More

by joelaviles2000
Recommend Dealer
Yes
Employees Worked With
Manuel, Roxana, Joan, and Eric
May 15, 2025 -

City KIA of Greater Orlando responded

Joel, Thank you for leaving us this incredible review! We are happy to know that our team was attentive, considerate and made your experience great as always. We look forward to continue serving you in the future.

May 14, 2025

Friendly, easy to shop the cars, convenient location they offered me water and coffee one More

by zachboothe
Recommend Dealer
Yes
Employees Worked With
orlando anil
May 15, 2025 -

City KIA of Greater Orlando responded

Zach, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was friendly and offered you water/coffee. We hope to serve you again in the future when the time comes.

May 13, 2025

Went to City Kia Greater Orlando for a recall. Great service. Ask for Josh Farley, he takes care of your car. More

by JLSANTIAGO011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
May 13, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us and we are glad that Josh's efforts met your satisfaction and recommendation! We are thrilled to know that he took care of your car.

May 13, 2025

Excelente costumer service, I felt very good with the attention, thanks to Cristian, who had the patience and showed me all the options that we asked for. This is our second Kia and so far everything is More

by cesarindriago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian
May 14, 2025 -

City KIA of Greater Orlando responded

Cesar, Thank you for leaving Cristian this terrific review! We are so appreciative of the opportunity to work with you and we are glad that Cristian provided you with excellent service. We are happy to know that he was attentive, patient and showed you all the options you asked for. Congrats on your new KIA- behalf of the entire City KIA of Greater Orlando team!

May 13, 2025

My advisor, Anthony George was amazing. He kept me informed throughout the process and was able to help with any questions I had. More

by Ruvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 14, 2025 -

City KIA of Greater Orlando responded

Ruvin, We appreciate you for leaving Anthony this stellar review! We are delighted to know that he was amazing, kept you informed throughout the process and helped with any questions you had. If there is ever anything more that we may help you with please do not hesitate to let us know.

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