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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,700 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,700 reviews

April 29, 2026

Excelente atencion satisfaciendo todas mis necesidades súper recomendado personas muy profesionales que saben entender todo lo que deseas More

by HECTORCANDELARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

City KIA of Greater Orlando responded

Gracias por recomendarnos. Estamos muy agradecidos por su reseña. ¡No dude en visitarnos de nuevo cuando lo desee! Estaremos encantados de atenderle.

April 29, 2026

My advisor Ag was very thorough and attentive. , he is hands down the absolute best! Thank you Ag! More

by kimberlysophia68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ag Advisor
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Apr 29, 2026 -

City KIA of Greater Orlando responded

Ag will surely be thankful to receive your review speaking so highly of them. Thank you for the feedback! Let us know if we can offer our services to you again in the future.

April 28, 2026

I took my car in for an oil change, my vehicle was assigned to Franco, he was very respectful and professional throughout the time I was there. More

by melbeniquez
Recommend Dealer
Yes
Employees Worked With
Franco in service
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Apr 28, 2026 -

City KIA of Greater Orlando responded

It’s great to know the oil change on your Kia Seltos went smoothly. We're glad your service advisor treated you with professionalism and respect. Thank you for the five-star rating and we look forward to assisting you again.

April 28, 2026

He was Clare with the information and very professional He was Clare with the information and very professional, help me with all and resolved my questions take care of my care More

by carobarreto23
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 28, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience. We’re glad our team provided clear information, addressed all your questions, and took excellent care of your Kia Forte. We appreciate your trust and look forward to serving you again.

April 28, 2026

I went to the dealership with a number of concerns. They were able to address my concerns, although it took a few visits to get it right. More

by RAQUEL0306
Recommend Dealer
Yes
Employees Worked With
Tony Andral, he was awesome!
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Apr 28, 2026 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out, Raquel. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

April 28, 2026

I checked multiple locations. I knew the exact car I wanted to buy. They beat everyone’s price. More

by russellpford
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

City KIA of Greater Orlando responded

We’re glad Terrence and our team could stand out when you shopped around and secure the exact Kia Telluride you wanted at a better price. Thank you for sharing your experience!

April 28, 2026

Long wait, pushy with add ons, wouldn't take no for an answer and didn’t wash my car as apart of the service More

by meechazp
Recommend Dealer
No
Employees Worked With
Jay torres
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Apr 30, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We're sorry your visit didn't go as planned and we will address these issues with our team. Please contact our dealership and ask for the service manager.so we can discuss your concerns with you.

April 28, 2026

Great service. Easy to deal with. Honest about recommended manufac serv Uber home & back for pick up was very welcome. I will be back More

by jmstavash1
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 28, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re glad the service was straightforward, our maintenance recommendations transparent, and that the ride home and back added convenience. We look forward to welcoming you back for your next Kia service.

April 28, 2026

Service from Abel and the team was great. However had to wait over 4 hours in the horrible outside seating area. Needs indoor seating More

by costin1302
Recommend Dealer
Yes
Employees Worked With
Abel
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Apr 29, 2026 -

City KIA of Greater Orlando responded

We appreciate your feedback for Abel. Our team will work diligently to make your experience next time timely and trustworthy.

April 28, 2026

Great service and very communicative. They got everything done quickly and were very helpful! Josh was super nice and easy to work with More

by nicole15lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Report | Print
Apr 28, 2026 -

City KIA of Greater Orlando responded

Thanks for recognizing our team’s communication and efficiency with your Kia. We’re glad the service process was smooth and helpful. We look forward to welcoming you back.

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