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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,776 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,776 reviews

May 02, 2025

Professional, knowledgeable, friendly Let's just say. ...If I decided to trade in my vehicle. This is where I would like to trade my vehicle ???????? More

by tamalaredding
Recommend Dealer
Yes
Employees Worked With
Zack
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May 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team was professional, knowledgeable and friendly. Please do not hesitate to let us know how we may be of further service to you.

May 02, 2025

We ended up getting a better deal then expected! It was a really good time. Made us feel at home. Was able to get a good deal More

by Jemiferi12
Recommend Dealer
Yes
Employees Worked With
Wellis
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May 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team made you feel at home, got you a good deal and it was better than your expected. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 02, 2025

Easy to make an appointment, and easy check-in when I arrived. Took a little longer than expected overall More

by Rwdrive
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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May 02, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that it was easy to make an appointment and that our team made the check in process easy. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Great service and clients service, good location, they're fast to check-in at arrivals, good. More

by SEGIO_1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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May 01, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team provided you with great service and were fast to check you in once you arrived. We hope to serve you again in the future.

May 01, 2025

Great service, thank Jonathan for your service and amiability with me and my family. Recommend More

by dennissoto
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan of service. Excellent.
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May 01, 2025 -

City KIA of Greater Orlando responded

Dennis, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

May 01, 2025

The dealer was excellent and very friendly and helpful! I enjoyed the effort he did to help me reach the goal I seek to get the car. Felipe was amazing!! More

by EDERSONJSEDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe
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May 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Felipe this incredible review! We are so appreciative of the opportunity to work with you and we are glad that Felipe provided you with top tier service. We are happy to know that he was excellent, very friendly, helpful and amazing. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 01, 2025

100% recomendados muy atentos a cualquier duda una atención impecable gracias al señor Ricardo por siempre atender con la mejor disposición para tener una visita muy grata y satisfactoria More

by jhoselin1922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Service
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May 01, 2025 -

City KIA of Greater Orlando responded

Para nosotros en City KIA of Greater Orlando, brindar un servicio impecable es fundamental, y nos complace que los esfuerzos de Ricardo hayan sido de su agrado y le hayan recomendado. Nos complace saber que estuvo muy atento a sus preguntas e hizo que su visita fuera muy placentera. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

May 01, 2025

The communication was great, carrying customers as well of the vehicle and awesome with the Uber. More

by hernandezmonic942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great with their communication. We wish you safe travels until we meet again!

May 01, 2025

Horrible experience . No customer service no information about my vehicle warranty. Spent over three hours waiting. Tried to recommend over 2000 of work on a vehicle with l More

by scottforreal74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacolyn
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May 01, 2025

Great customer and try to work within your budget,they are very detail, regarding the work been done on your vehicle More

by ladyhampton065@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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May 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team worked within your budget and kept you updated on the work being done to your vehicle.

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