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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,677 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,677 reviews

November 22, 2025

Different experience. Love it. Great environment Since I got there. The lady in front was very professional. She told me how to go in. And then my advisor was very profess More

by Abel
Recommend Dealer
Yes
Employees Worked With
Abel Cruz excellent adivsor
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Nov 23, 2025 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

November 21, 2025

Amazing place, the customer service always helping and being nice. 100 % recommend if you want to get the best service More

by byronruiz1817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Nov 21, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 21, 2025

Gracias Orlando Anil eres el mejor, profesionalidad y amanabilidad al mas altos nivel gracias mil. More

by RODCHACAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 21, 2025

City Kia always knows how to give the best service to their customers every single time. No complaints at all. More

by FERNANDO
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
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Nov 21, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

November 21, 2025

Good service every time I go to get maintenance or check ups done & excellent customer service. More

by ALONDRACROSADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

November 21, 2025

Awesome dealership and my service provider and my service provider was awesome as well great customer service my favorite dealership More

by JOYCEROSS4290
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Richard Andral
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Nov 22, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2025

Great customer service. Everyone was very polite and helpful. My experience was very fast and efficient. More

by JASMINEPARRAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 22, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 21, 2025

Everything went wonderful ! But all I asked is for an oil change. nothing more. Nothing less. If I ask for just an oil change that’s all I want. I do not want to be told that I More

by PASTRANAKENISHAqx32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with Carlos and our team. We're glad to hear we delivered such a great experience!

November 21, 2025

When I got my vehicle towed to the dealer they never reached out to me in regard to my vehicle, I had to call multiple times. When I also went to the dealership I waited a few hours to just get my perso More

by Jeantilus13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Nov 24, 2025 -

City KIA of Greater Orlando responded

Thank you for your comments. We apologize for the communication issues, and the long wait. This isn’t the experience we want for our customers, and we’re addressing it with the team. If you would liike to discuss further, please contact us at the dealership and ask for the service manager.

November 21, 2025

Since my car had to stay over night,they put me in a 2025 Kia Sorento More

by ladyhampton065@yahoo.com
Recommend Dealer
Yes
Employees Worked With
AG
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Nov 21, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

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