Back

City KIA of Greater Orlando

Orlando, FL

4.4
1,931 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,931 reviews

May 08, 2025

A lot of great employees willing to help great lounge area with family feud show great espresso tho the dealership needs a renovation a little outdated still has old Kia logo outside More

by ULTIMA6605
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
May 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was great. We hope to serve you again in the future when the time comes.

May 08, 2025

Service was promptly and the time of wait was minimal, thanks a lot for your service on the car. More

by EDWINMARISOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

City KIA of Greater Orlando responded

EDWIN, We are grateful for you leaving us this flawless review! We are pleased to know that our team serviced your vehicle promptly and your wait time was minimal.

May 08, 2025

5 for Franco! However with a leased car service should be complimentary especially the 2nd service More

by bertsofire1
Recommend Dealer
Yes
Employees Worked With
Franco
May 09, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he is 5 stars. We will take your feedback into consideration safe travels now!

May 08, 2025

Muy cordial atenta y pendiente de avisarnos cada detalle de la revisión Responsable amigable respetuosa More

by EGLYS.HEREDIA
Recommend Dealer
Yes
Employees Worked With
Jocelyn Cáceres
May 09, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta fantástica reseña! Nos alegra saber que nuestro equipo fue muy cordial, atento, amable y respetuoso. No dude en decirnos cómo podemos ayudarle.

May 08, 2025

Very easy drop off. The 5-9 midnight oil change option is perfect Juan was easy to work with. He explained the inspection and recommendations to me. More

by HJROSARIO2020
Recommend Dealer
Yes
Employees Worked With
Juan
May 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Juan this spectacular review! We are delighted to know that he was easy to work with, explained everything to you and made drop off very easy. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 08, 2025

Max and the team worked with us to get us exactly what we needed for the best price. We will definitely be coming back to City Kia for our future car needs. More

by amberleerayejohn
Recommend Dealer
Yes
Employees Worked With
Max Ercolani
May 09, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Max's efforts met your satisfaction! We are thrilled to know that he worked with you to get you exactly what you needed for the best price. Congratulations on your new vehicle- behalf of the entire team!

May 08, 2025

Everything was very smooth with no pressure. Everyone was great. Patrick was very patient with me while trying to figure Everything out. I would recommend him to anyone. More

by jordansmommy20103
Recommend Dealer
Yes
Employees Worked With
Patrick
May 09, 2025 -

City KIA of Greater Orlando responded

Providing first class service is so important to us here at City KIA of Greater Orlando and we are glad that Patrick's efforts met your satisfaction and recommendation! We are thrilled to know that he was great, very patient and made everything smooth with no pressure. We wish you safe travels until we meet again!

May 08, 2025

Good service great people doing a very well job price are very high but is good service More

by Rherrerabox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They never paid a reward for bringing other buyer
May 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was great and provided you with good service. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 07, 2025

I scheduled a appt for oil, tire rotation and tire balance. When I got there was told can only do oil change because they were short staff but I advised when spoke to the schedule department they conf More

by marcyfox112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services team
May 07, 2025

My expectations for the service were exceeded. . and many unanswered questions were explained. Gracias Kia More

by GSWSJESUSDOMINGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
May 08, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team explained your unanswered questions and exceeded your expectations. If there is ever anything more that we may help you with please do not hesitate to let us know.

...
54
...