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City KIA of Greater Orlando

Orlando, FL

4.4
2,841 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,841 reviews

August 14, 2025

Professional, understanding, and thorough he ensured I felt informed and respected throughout the entire process. More

by Brianalavender1212
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Manuel in sales dept. Franco in service dept
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your wonderful review! It is always our goal to ensure our guests are comfortable throughout their visit, and we are glad that our team took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 14, 2025

Great service, Aury was super patient with me and look for all the options until he get the best offer me! More

by XAMAPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aury
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for your excellent review! We strive for 100% customer satisfaction, and we are glad that Aury took great care of you. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may assist you with.

August 14, 2025

En todas mis visitas anteriores a City Kia Orlando siempre he recibido un trato muy atento y un servicio excelente. Sin embargo, en esta última ocasión me sentí decepcionada. Estuve prácticamente todo More

by jessica Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your feedback and for being a loyal City Kia Orlando customer. We’re truly sorry to hear that your recent visit did not meet the attentive and thorough service you’ve come to expect from us. We understand how frustrating it must be to spend the day waiting without the issue being resolved. We would like to speak to you on your review. Please contact us at the dealership and ask for Oscar Platt. Thank you.

August 14, 2025

Loved the fact that no one was behind me pushing me to purchase anything. Also, the environment is great. Celebrating each sale with the client. And Carlos was great. He took time to explain and answered More

by LILNIEVES65
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Carlos took great care of you and made your experience with us as smooth as possible. Our guest's satisfaction is our utmost priority. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 14, 2025

Everything was ok ,my advisor was great,the service was completed at time,one of the best dealer More

by MOTTAGUSTAVO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this 5-star review. We are glad that our team got your automotive needs efficiently taken care of. If there is ever anything more that we may assist you with, please do not hesitate to give us a call. Safe travels!

August 14, 2025

It was great. Abel was friendly and attentive. Only recommendation is that all advisors be attentive to what’s going around them. If a consumer is standing around More

by FRANKIE.ROSADO95
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Abel
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that Abel took great care of you. We work extremely hard to ensure our guests are satisfied with their visit, and we are discouraged to hear that this was not the case. Please do not hesitate to give us a call if there is ever anything more that Abel and the team may assist you with.

August 14, 2025

The service was quick, smooth, efficient and overall great! Thank you Juan for your assistance. More

by JESSICA.TIMANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Emi, Carlos Castillo
Aug 15, 2025 -

City KIA of Greater Orlando responded

Jessica, Thank you for your kind review! We are pleased to hear that Juan provided you with a quick and efficient service experience. Your safety and satisfaction are our utmost priorities and we hope to see you again the next time you are in need of automotive service.

August 14, 2025

I am very satisfied with the service I received from all and I am very happy with my new car. Thank you so much for everything that was done for me to get me into my new car More

by DORILOVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosanna
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for your excellent review! We strive for 100% customer satisfaction, and we are glad that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

August 14, 2025

Good good good good Good good good good Good good good good Good good good good More

by chysede5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We wish you safe travels and hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

August 14, 2025

City Kia is where I purchased my vehicle a little bit over a year ago. I was very happy with my sales person. I brought my car here to service and they’ve always been very kind and they also have a very More

by ashaming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Santiago , Sebastian Gomila
Aug 15, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this excellent review! We are pleased to hear that our team consistently takes great care of you and that we could make this visit no different. Our guest's satisfaction is our utmost priority. Wishing you the safest of travels until we meet again!

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