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City KIA of Greater Orlando

Orlando, FL

4.4
1,921 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,921 reviews

May 06, 2025

Jason Torres was friendly and answered all my questions. He made sure all issues were addressed. He provided updates while my car was being serviced and was transparent with the process. More

by pkhan5120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jason this positive review and recommendation! We are so glad that he was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 06, 2025

Everyone was great and welcoming. Everyone took my situation into consideration when purchasing my vehicle. More

by jordansmommy20103
Recommend Dealer
Yes
Employees Worked With
Patrick
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your 5-star review! We strive for 100% customer satisfaction, and we are glad that our team took great care of you. Congratulations on your new ride! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 06, 2025

He was very professional and provided a quick service! It was a very nice experience! I will be asking for him next time! More

by ANGELAPOPOVICI19
Recommend Dealer
Yes
Employees Worked With
Jay
May 07, 2025 -

City KIA of Greater Orlando responded

Angela, Thank you for your kind review! We are glad that Jay provided you with a quick and efficient experience and he will be delighted to know how confident you are in his efforts. We look forward to seeing you again the next time you are in need of automotive service!

May 06, 2025

I always get top notch service at KIA . When you're greeted with with excellence from start to finish. It definitely makes a difference. More

by VLINDSEY1961
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 07, 2025 -

City KIA of Greater Orlando responded

We strive for 100% customer satisfaction, and we are delighted that our team consistently takes exceptional care of you. It is our pleasure to serve you and your automotive needs in any way possible. Thank you and safe travels!

May 06, 2025

For me it was very tiring and exhausting. It wasn't my best experience exhausting Nothing more More

by polman1000
Recommend Dealer
Yes
Employees Worked With
Christopher/vendor Leo/manager
May 06, 2025

Anthony and Jay were both helpful and patient with me. Even when I got frustrated, they worked with me to calm me down as well as they were patient in breaking things down for me. More

by Mariama.thomas1993
Recommend Dealer
Yes
Employees Worked With
Anthony and Jay
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to rate our dealership. We are happy to hear that Anthony and Jay provided you with 5-star service and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

May 06, 2025

Paid for tires to be rotated, came back not filled with air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in More

by scottbudgen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Amazing, knowledgeable efficient service by Max! !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely More

by Albertha Ramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

City KIA of Greater Orlando responded

Albertha, Thank you for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Max took exceptional care of you and your husband. Your satisfaction means so much to us. Wishing you and your family the safest of travels until we meet again!

May 06, 2025

Service and Repair dept. As always quick and prompt repairs to the vehicle , even do they suggest 2 new tires we will wait for replace the 4 tires in the next visit. thanks. More

by edwinrivera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kowlessar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

City KIA of Greater Orlando responded

Edwin, Thank you for your positive review! We are so glad that our team got your automotive needs swiftly resolved. It is our pleasure to serve you. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further service to you.

May 05, 2025

Every time I take my car to be serviced, I get a smell of burnt oil. Here, they don't clean the residue around the crankcase screw. In addition, I didn't want to change the cabin and engine air filters there More

by Alexrondon04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No recuerdo
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