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City KIA of Greater Orlando

Orlando, FL

4.4
1,498 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,498 reviews

April 08, 2025

I am so glad I came to Kia, It was my last chance and they exceeded all expectations! More

by Juliannejerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammar? Brenda,
Apr 09, 2025 -

City KIA of Greater Orlando responded

Julianne, We appreciate you for leaving us this marvelous review! We are delighted to know that our team exceeded all your expectations. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 08, 2025

I Brought my vehicle in for worranty work and Steven was my service writer. During the repairs Steven showed me a video from the machanic ensuring the work was completed and fixed. More

by jtownsend320
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven in service was great
Apr 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Steven this stellar review! We are delighted to know that he showed you a video from the mechanic ensuring the work was completed and fixed. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 08, 2025

Las personas son super amables y educadas te resuelven las cosas muy rápido y muy profesional More

by Tatyortuno19
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos mucho que nos haya dejado esta maravillosa reseña! Nos complace saber que nuestro equipo fue muy amable, educado, muy profesional y que resolvió los problemas con gran rapidez. Esperamos poder atenderle de nuevo en el futuro.

April 08, 2025

My service rep Steve Santosuosso did a great job with communication concerning my service work. I look forward to working with him in the future. More

by TEAMWELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Steve Santosuosso
Apr 09, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Steve's efforts met your satisfaction! We are thrilled to know that he did a great job with communication concerning your service work. We wish you safe travels until we meet again!

April 08, 2025

Zachary was the best service associate we have ever had. Great gentleman!! I am very impressed. More

by sararoserayane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary gentile
Apr 09, 2025 -

City KIA of Greater Orlando responded

Sara, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was the best you ever had and is a great gentleman. We wish you safe travels until we meet again!

April 08, 2025

They were very informative. Kept me up-to-date. Took care of me to the best of their abilities. More

by Hannahbena
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 09, 2025 -

City KIA of Greater Orlando responded

Hannah, Thank you for leaving us this incredible review! We are happy to know that our team was very informative and kept you up to date. Please do not hesitate to let us know how we may be of further service to you.

April 08, 2025

The experience was quick and efficient. Went over my car details and recommended some repairs they he thought would benefit my car and i listened to the recommendations More

by IZIC54
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Apr 09, 2025 -

City KIA of Greater Orlando responded

IZIC, We are grateful for you leaving Jonathan this exceptional review! We are pleased to know that he went over your car details, recommended some repairs that would benefit your car and made your experience quick/efficient. We hope to serve you again in the future when the time comes.

April 08, 2025

We were quickly seen and were attended to with anything we needed with our service. The service was explained in great and detail with future recommendations. Happy with everything that I experienced More

by Stacialuisa2002
Recommend Dealer
Yes
Employees Worked With
Abel
Apr 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was attentive, explained everything in great detail and you are happy with your experience. We hope to serve you again in the future.

April 08, 2025

I had such a great experience at City Kia! My Sales representative, Tee (Terrence) was completely knowledgeable about the telluride I was interested in. He made me feel very comfortable and l More

by kristinalh99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Jr.
Apr 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Terrence this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Terrence provided you with top notch service. We are delighted to know that he was knowledgeable, made you feel very comfortable and less stressed during the process. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 08, 2025

Love it super duper great. Just never give an estimated wait time because I ended up staying double what I was quoted. More

by Gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, service
Apr 09, 2025 -

City KIA of Greater Orlando responded

Gabriela, We appreciate you for leaving us this marvelous review! We are delighted to know that our team made your service super duper great. We apologize for the long wait time. If there is ever anything more that we may help you with please do not hesitate to let us know how we may be of further service to you.

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