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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,677 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,677 reviews

November 15, 2025

Showed up for service and was assisted immediately. Service was completed quickly and the customer service experience was excellent. More

by amart591
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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Nov 15, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 15, 2025

He was straight to the point and helpful. .. Life to short to loose time with long none sense conversations! He was straight forward and assertive! He explained everything precisely and for th More

by gilbert.crispin.gc
Recommend Dealer
Yes
Employees Worked With
--Daniel Landeiro City Kia of Greater Orlando
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Nov 15, 2025 -

gilbert.crispin.gc responded

Mr. Landeiro was straight to the point and helpful. .. Life to short to loose time with long none sense conversations! He was straight forward and assertive! He explained everything precisely and for that I am grateful!

Nov 15, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

November 15, 2025

Franco is the best simple said. Thank you bro you are awesome. Thank you again More

by tremaine_wi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Nov 15, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2025

Miguel was fantastic! Financing took a little long. Overall a great experience. We will recommend More

by GEAUXKATIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 15, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 15, 2025

It was a very nice experience, especially that Carlos went out of his way to ensure that I walked out of there with a vehicle and I’m very very happy with my car. Thank you so much. More

by JESHUALVS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Bahnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

City KIA of Greater Orlando responded

Thanks for your feedback on your recent visit to City KIA of Greater Orlando. It's great to hear that we were able to assist you and that you had such a positive experience.

November 15, 2025

Professional, personable, and great customer service. .. Explained what was being done with my vehicle and how long it would take and also explained everything after as well More

by Spoiled_1972
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro and he was fantastic
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Nov 15, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2025

Everything was good I honestly don't have much to say, I don't like the phone calls to buy my car back especially when I know I won't get the best value on my investment More

by ALLAMERICANAF4
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 16, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2025

Attentive, nice, and quicker than quote at beginning Nate was fantastic and really took care of me More

by melissadiaz2014
Recommend Dealer
Yes
Employees Worked With
Nate
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Nov 16, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

November 15, 2025

The service department is very slow. Three hours for an oil change and tire rotation is too long. More

by gregory.getz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Nov 18, 2025 -

City KIA of Greater Orlando responded

Gregory, Were very sorry to hear of your service experience and we do apologize for the wait time that occurred during yoru service visit. If you would like to discuss further, please contact our service department and we would be happy to address your concerns.

November 14, 2025

Very nice interactions with everyone. Very good experience They were informative professional and seemed knowledgeable. More

by Kgood6767
Recommend Dealer
Yes
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Nov 14, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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