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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,791 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,791 reviews

April 10, 2025

Originally we came to Kia for a vehicle that was not available but advertised. We was able to manage selecting another vehicle close to the one we first set our eyes on but it was a bit disappointing be More

by eboneyy
Recommend Dealer
Yes
Employees Worked With
Myles Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Eboneyy, We are grateful for you leaving us this exceptional review! We are pleased to know that our team located a vehicle that was similar to the one you saw advertised. We sincerely apologize that the vehicle was a lot different in price and we did not have the one advertised. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 10, 2025

Not impressive at all I hate having to bring my car here. They take too darned long. More

by FST76O8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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April 10, 2025

Sure! Aquí tienes un review breve en inglés con buena redacción y más de 15 palabras: Excellent customer service at City Kia! The staff was professional More

by DANHH08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

City KIA of Greater Orlando responded

DAN, Thank you for leaving us this amazing review! We are happy to know that our team was professional, friendly and kept you updated throughout the process. Please do not hesitate to let us know how we may be of further service to you.

April 10, 2025

Great communication all around with staff and work completed with time frames stated at the beginning. More

by andyjburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Andy, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that our team had great communication and the work was completed within the time frame stated at the beginning. We wish you safe travels until we meet again!

April 10, 2025

Excelente servicio son grandes profesionales, en verdad los felicito por ese servio aún un poco costoso More

by juliocesargalvis1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Julio, ¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo fue excelente, profesional y le brindó un servicio excepcional. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

April 10, 2025

Excelente atención franco de servicio muy buena su atención me explicó perfectamente el servicio que le darían a la sportage More

by oscarsitousa69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

City KIA of Greater Orlando responded

Oscar, ¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo le explicó a la perfección cómo le harían a su KIA Sportage y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnosla saber.

April 10, 2025

Very professional The work was done in a timely manner, and my car was returned back clean. The only thing that could've been done better was when my tires was rotated that they checked the air pressure More

by Zane Gray
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Zane, Thank you for leaving us this incredible review! We are happy to know that our team was very professional, completed the work in a timely manner and returned your car back to you clean. Please do not hesitate to let us know how we may be of further service to you.

April 09, 2025

Jay Torres was amazing in communicating with me and getting the service done in good time. He was polite and professional. More

by BYCHEUNG728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jay this remarkable review! We are delighted to know that he was amazing in communicating with you, polite and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 09, 2025

We are very satisfied with the service receieved. Jocelyn was very attentive and explained everything effectively. More

by GERICABRERA46
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us Jocelyn this terrific review! We are happy to know that she was very attentive and explained everything effectively. Please do not hesitate to let us know how we may be of further service to you.

April 09, 2025

Availability is always there. Plenty of help while getting car serviced. Good communication throughout the process. More

by jaredbarrett0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Devon
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Jared, We are grateful for you leaving us this stunning review! We are pleased to know that our team was helpful and had good communication with you throughout the process.

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