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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,088 Reviews

1,088 Reviews of City KIA of Greater Orlando - Service Center

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May 23, 2025

Jason Thores was excellent and attentive at all times. He answered all my questions and concerns, all the time he was very attentive. More

by Natalia Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 23, 2025 -

City KIA of Greater Orlando responded

Natalia, Providing immaculate service is so important to us and we are glad that Jason's efforts met your satisfaction! We are thrilled to know that he was excellent, attentive at all times and answered all your questions/concerns. We wish you safe travels until we meet again!

May 23, 2025

The service was excellent and Anthony was very knowledgeable, courteous, and overall very very great More

by REDGAL247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 22, 2025

Devon was very attentive and polite . My car was serviced ima timely manner and was cleaned nicely! More

by tiffanykule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
May 23, 2025 -

City KIA of Greater Orlando responded

Tiffany, Providing quality and efficient service is so important to us and we are glad that Devon's efforts met your satisfaction! We are thrilled to know that she was very attentive, polite and completed your vehicle in a timely manner. We wish you safe travels until we meet again!

May 22, 2025

Great service provided during the visit. All employees were helpful, respectful and professional. Would recommend. More

by ethan.aponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco, Jessica
May 22, 2025 -

City KIA of Greater Orlando responded

Ethan, We appreciate you for leaving us this stellar review and recommendation! We are delighted to know that our team was helpful, respectful, professional and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 22, 2025

Satisfied with the service. I loved the fact that a greeter was at the entrance to give instructions to me as a first time isitor. More

by jnita007
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
May 22, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team made you satisfied with the service they provided and you loved that someone greeted you at the entrance when you walked in giving you instructions.

May 22, 2025

Great service advisor Juan Castillo made me feel welcome and always personable with our needs More

by SHAYANDGREG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
May 22, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this exceptional review! We are pleased to know that he made you feel welcome, is great and personable with your needs as always. We look forward to continue serving you in the future.

May 22, 2025

Always professional, kind and positive My experience at the dealer is always great, I am always satisfied More

by Jolanda2dileo
Recommend Dealer
Yes
May 22, 2025 -

City KIA of Greater Orlando responded

Jolanda, Providing exemplary service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they are always professional, kind and positive. We wish you safe travels until we meet again!

May 22, 2025

all was good but three hours wait time for an oil service is too long More

by jamespa48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Quality & completeness of work is great. Jocelyn was service manager She will know who did work More

by pcrv58
Recommend Dealer
Yes
May 23, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jocelyn this remarkable review! We are delighted to know that she completed your vehicle with quality and greatness. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 22, 2025

Wonderful I received a excellent service from the guys. They know the Job and what the customer needs. More

by catherinenhh
Recommend Dealer
Yes
Employees Worked With
Iván and Diego
May 23, 2025 -

City KIA of Greater Orlando responded

Catherine, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team provided you with excellent service and knew what you needed. We hope to serve you again in the future.

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