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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
592 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 592 reviews

December 24, 2024

Clayton and Pedro were great! Worked hard for me and were honest and up front through…a pleasant change. More

by mercer.will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi, Pedro Vazquez
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Dec 26, 2024 -

City Limits Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! We hope to see you soon!

December 23, 2024

The excellent service meets my expectations I like the customer service and they are always on time .. More

by munoztere77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

City Limits Nissan responded

I am so glad to hear that we met your expectations, we appreciate you and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 23, 2024

Great service dept. will keep coming back for more service and repairs and will tell my friends and family More

by 102david.ojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd, Jayden Scott
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Dec 23, 2024 -

City Limits Nissan responded

Thank you so much for your kind words, and for taking the time to tell us about your visit! We appreciate you and hope to see you soon! Thank you, Jason Laguna General Manager

December 22, 2024

Thank you Raul Martinez for making the process easy and effortless. Was with me every step of the way and made my option clear and concise while making sure I was getting the best deal. More

by Kourtney105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Marinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Martinez
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Dec 23, 2024 -

City Limits Nissan responded

We are so glad to hear you had a great visit with us, and we hope to see you again soon! If you need anything at all, please reach out at 512-444-1400. Thanks again and have a happy holiday! Thank you, Jason Laguna General Manager

December 22, 2024

I purchased a new Rogue at City Limits. Clayton was fantastic to work with. He went above and beyond to ensure we got the car and deal we wanted and had a good experience. Everyone we dealt More

by khmccormack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Grassi
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Dec 23, 2024 -

City Limits Nissan responded

I am so glad to hear the team took great care of you, and appreciate you taking the time to tell us about it! We're so glad to have you as part of the City Limits Nissan family and we look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 21, 2024

I gave my review in the stars. If you want me to submit this, don’t require me to type 15 words More

by travistydismay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
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Dec 23, 2024 -

City Limits Nissan responded

Thank you for your star rating, we appreciate you and look forward to working with you again soon! Thank you, Jason Laguna General Manager

December 21, 2024

The staff of this dealership made my service appointment a pleasant experience. Daniel was attentive and friendly and made me feel like a valued customer. City Limits Nissan even made the waiting experien More

by NEAL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your review, I will be sure to pass your comments along to the team and we hope to provide you with many more years of top notch service! Thank you again and have a happy holiday! Jason Laguna General Manager

December 20, 2024

Dishonest: Lied to me about free oil changes for life of vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they t More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torin McGough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Severo Perez
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Dec 20, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great experience with us when purchasing your vehicle, and appreciate you taking the time to leave us your feedback. We would like to know more about your visit so that we might clear up any miscommunications and help turn your experience around. Please reach out to us at 512-444-1400 at your convenience, and we would be happy to help resolve this issue with you directly. Thank you, Jason Laguna General Manager

December 19, 2024

He was so friendly and helpful. It’s hard to find people like that. He explained things to me or I could understand. More

by rayluzalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
Report | Print
Dec 19, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, I appreciate your feedback and we look forward to seeing you again soon! Thank you, Jason Laguna General Manager

Dec 21, 2024 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

There was miscommunication on trade in and seemed to be some dishonesty with the deal. More

by BARBLDICKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
frank Frank
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great experience with us, we aim to provide transparent and excellent service to every guest every time and appreciate you taking the time to tell us about your visit. If you would like to provide any additional information, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

Dec 21, 2024 -

City Limits Nissan responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (737) 701-5449 when you have a chance. Thank you, and we look forward to hearing from you.

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