City Limits Nissan

I dealt with the internet guy, Jeff, and was given a price. He had the car waiting when I got there, ready for a test drive. He explained how everthing worked and the safety features. The Altima is a gr price. He had the car waiting when I got there, ready for a test drive. He explained how everthing worked and the safety features. The Altima is a great car and I agreed to purchase it. The price was exactly what I was promised and I even bought the extended warranty. Then I went to an older gentleman who explained the maintaince books and then went to the car and we got my phone to work with the car. I'm very satisfied and have recommended Jeff to several friends. More

I went in for an oil change and tire rotation... not complicated. My back left tire didn't have a cap (not the whole stem, just the little cap) and had been slowly going flat so I thought they would fig complicated. My back left tire didn't have a cap (not the whole stem, just the little cap) and had been slowly going flat so I thought they would figure out what was wrong when they rotated my tires... Next day... my tire pressure light comes on... check my tires... still missing the cap on my back left tire. I was sure charged for the rotation, but everything in me says they didn't touch my tires. Immediately checked my oil (in case they lied about that too) and it looks good... Needless to say there was a nail in my tire. Which they would have found if they had done what they were supposed to do. They didn't even say sorry. When they found the nail the guy was like, "thats not part of the tire rotation so I'll have to charge you"... seriously. NEVER going there again. Scammed me (because they sure did charge me for the tire rotation) Horrible customer service, the lobby sucks, and you can't even 1)admit you messed up and 2) apologize 3) you can't fix something thats less than 50 and should have been found when you supposedly rotated my tires... REALLY. I had to go back to Austin and you couldn't fix a tire you messed up as an apology for being a shady service department. If you like this place, I'd mark your tires and check what they say they're doing. I would never recommend going to any shop that does something as horrible as lying about the service work done on a vehicle. More

THE BEST SERVICE I HAVE EVER HAD. THANKS FRANK SALAZAR. THE BEST SERVICE I HAVE EVER HAD. THANKS FRANK SALAZAR. I just wanted to take the time to say I recently took my Altima to South Point nissan for Ser THE BEST SERVICE I HAVE EVER HAD. THANKS FRANK SALAZAR. I just wanted to take the time to say I recently took my Altima to South Point nissan for Service and I had the best customer service from Frank Salazar in the service department he was honest and explained all my options on what needed immediate attention and what could wait,that was a first for me normally dealerships are trying to take you for all you got but not Frank he told me what i needed and even walked me into the shop and showed me so i would understand it better that was AWESOME. Keep up the good work Frank. More

I received an email regarding South Point Nissan's Christmas Sale on October 15, 2010 from Kevin Adams. That same day Kevin referred me to Joey w/sales and I test drove the black Nissan Murano I was i Christmas Sale on October 15, 2010 from Kevin Adams. That same day Kevin referred me to Joey w/sales and I test drove the black Nissan Murano I was interested in. I also brought in my 2008 Nissan Xterra for another vehicle recall notice and for an oil change. I was considering trading the 2008 Xterra in for the 2010 Murano. I asked to have the maintenance completed while I was discussing a new purchase (more than three times.) After two hours of being jerked and lied to by South Point Nissan wanting me to purchase a "lesser vehicle" or to "lease" the Murano, I was disgusted. Then I was to soon find out that they still hadn't done my oil change or vehicle recall notice! Very dissatisfied. More

Thomas is service could not have done a better job with customer service. My truck would not open and the part was not available anywhere. After only 1 hour, Thomas called me back and had found the part. customer service. My truck would not open and the part was not available anywhere. After only 1 hour, Thomas called me back and had found the part. It was delivered the next day and my car was fixed that day! Best experience I've had in my 34 years. Thomas is an asset to the company and deserves to be noticed. Thanks Thomas More

A simple thing like taking a flat tire to the dealership for repair. My maintenance plus contract covers flat tires. Even after showing the service manager my maintenance plus manual, specifically pointin for repair. My maintenance plus contract covers flat tires. Even after showing the service manager my maintenance plus manual, specifically pointing out the page where flats are covered, I still had to pay for the flat. After two months of hasseling with Nissan (had to fax my copy of my manual to them, Nissan Corporate didn't have a copy of the current maintenance plus manual) I got the explaination, that Southpoint Nissan wasn't a participant in the flat tire part of the program. Southpoint sales and service are second rate. Go to Maxwell Nissan. They have their act together. More

I have never had such a bad experience buying a car like this before. We had negotiated a price for a Murano and trade on our bmw on Friday night. Saturday at 1pm we agreed to terms and I gave him all o this before. We had negotiated a price for a Murano and trade on our bmw on Friday night. Saturday at 1pm we agreed to terms and I gave him all of my financial information. This was a done deal. I told him I would pick it up between 3 and 4pm. We left at 3pm and arrived at 3:30 only to find out that they had sold it out from under us. It wasn't like the manager didn't know it was sold already, because he told us that the other salesman got 3000 more for it than our offer. Also while we were looking at it, when we thought it was ours, another salesman decided to fire off the car alarm so that we would move back and he could show it to his customer. I think that was pretty low class. A simple excuse me sir, we sold this car already would have sufficed. I guess at first I thought that the manager was going to make it right and give us a better deal than originally offered on the 07's. But actually we were just being offered the same deal as if nothing had happened. We were offered the same deal we can get anywhere. I asked to speak to the owner but of course this never happened. Don't go there! More

I have never had such a bad experience buying a car like this before. We had negotiated a price for a Murano and trade on our bmw on Friday night. Saturday at 1pm we agreed to terms and I gave him all o this before. We had negotiated a price for a Murano and trade on our bmw on Friday night. Saturday at 1pm we agreed to terms and I gave him all of my financial information. This was a done deal. I told him I would pick it up between 3 and 4pm. We left at 3pm and arrived at 3:30 only to find out that they had sold it out from under us. It wasn't like the manager didn't know it was sold already, because he told us that the other salesman got 3000 more for it than our offer. Also while we were looking at it, when we thought it was ours, another salesman decided to fire off the car alarm so that we would move back and he could show it to his customer. I think that was pretty low class. A simple excuse me sir, we sold this car already would have sufficed. I guess at first I thought that the manager was going to make it right and give us a better deal than originally offered on the 07's. But actually we were just being offered the same deal as if nothing had happened. We were offered the same deal we can get anywhere. I asked to speak to the owner but of course this never happened. Don't go there! More

5/18/05 I went to this dealership last night to buy an 5/18/05<br>I went to this dealership last night to buy an Xterra. I was trading in my Audi for practicallity purposes. We were handed a flyer for a 5/18/05<br>I went to this dealership last night to buy an Xterra. I was trading in my Audi for practicallity purposes. We were handed a flyer for a special for graduates...it stated 1% interest, $500 cash back, and $2500 in rebates on Xterras and a number of other cars. On the bottom, it stated see dealership for details. Andrew came over, never introduced himself, and states, "There is no 1% and there is no $2500 rebate." My fiance replied very nicely, "But it says it on the paper. In my oppinion, that is kind of false advertising...isn't it?" Brad then proceeded to ask my fiance if he needed to clean his glasses or needed a magnifying glass to read the small print about getting details. I interupted his rudness with, "We are finished here." As we were walking out the door to my Audi, Andrew yelled accross the floor, "Some people just can't afford a Nissan." We went back in to find his manager and were told we have to leave. He then proceeded to follow us outside antagonizing my fiance (who had nothing to do with the purchase) to fight. Other staff members had to pull Andrew back inside. All of this over a flyer that was given to us AT THE DEALERSHIP. Worst experience of my life. I would NEVER recommend these people...especially Andrew. More