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City Limits Nissan - Service Center

Austin, TX

4.5
449 Reviews
Call Service Center (512) 444-1400

449 Reviews of City Limits Nissan - Service Center

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June 26, 2025

I’ve had nothing short of outstanding service from Daniel and the service staff at City Limits Nissan. More

by JOSEPH670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2025

Great service. Very professional and efficient. This was my first time here and I will definitely be coming back in the future. More

by Blake Helle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

My service consultant Jay was great, I really appreciated the complimentary Lyft service. Great job by everyone involved! More

by timothycshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and that you took the time out of your day to tell us about your service visit! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Jason Laguna General Manager

June 24, 2025

She was pleasant and professional. She was ready to answer questions. When things took longer than she projected she actively sought status update and shared More

by EMMETT.BLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
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Jun 24, 2025 -

City Limits Nissan responded

Thank you for leaving us a review regarding your recent service experience, we appreciate you and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

June 23, 2025

The appointment was scheduled with no issues and upon arrival I was greeted right away to start the appointment. Kendra was friendly and made the process easy for me. Thank you! More

by monica ruedas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Report | Print
Jun 23, 2025 -

City Limits Nissan responded

We are happy to hear the Service team took good care of you during your visit and appreciate that you took the time to tell us about it! If you need anything at all or have any additional questions please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

June 20, 2025

Excellent customer service and awesome mechanic work and clean friendly environment. Quick service all around. More

by arod340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

City Limits Nissan responded

We appreciate you taking the time to leave us a review and we're happy to hear you received the top notch service we strive to provide our guests! If you have any questions, please don't hesitate to reach out. Have a great weekend and here's to many more happy miles! Thank you, Jason Laguna General Manager

June 19, 2025

The dealership replaced one of my tires. Unfortunately a car can not have only one new tire :( this was after my car returned to the dealership since the problem wasn't fixed the first time More

by Destiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

City Limits Nissan responded

We're sorry to hear you're not satisfied with your Service visit, we take feedback very seriously and would like to know more about your experience. If you are willing, please reach out to us at 512-444-1400 at your convenience so we can identify ways to improve and hopefully turn your experience around. Thank you, Jason Laguna General Manager

June 17, 2025

Service is always fantastic. I never have any issues or problems when taking my vehicle in for any kind of maintenance or work. More

by tone99c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

City Limits Nissan responded

Thank you for your kind words and for taking the time to tell us about your Service visit! We are happy to hear you continue to find the team supportive and helpful, and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

June 15, 2025

Kendra was very helpful and professional. Great attitude and I left the place feeling like I was appreciated for choosing City Limits. More

by JO39BRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Report | Print
Jun 16, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to share your experience with us, we appreciate you and the opportunity to earn your business! If you need anything at all, please don't hesitate to reach out. Have a great week and here's to many more happy miles! Thank you, Jason Laguna General Manager

June 13, 2025

Jay kept me updated until my service was complete. He was sensitive to the fact that my car was being repaired more than 100 miles from home. More

by EDDIE.WILKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

City Limits Nissan responded

We are glad to hear the team took great care of you during your Service visit and will be sure to pass your comments along, thank you for taking the time out of your day to tell us about it and for the opportunity to earn your business! If you have any additional questions or concerns please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

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