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City Limits Nissan - Service Center

Austin, TX

4.5
439 Reviews
Call Service Center (512) 444-1400

439 Reviews of City Limits Nissan - Service Center

Sort by
January 25, 2025

No, this requirement is why I do not respond in a more timely manner. Please stop More

by KATHY_BOYD
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

City Limits Nissan responded

Hi, thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (737) 701-5449 so we can assist you further.

January 25, 2025

I truly appreciate that I was not told I needed multiple services on my vehicle. As a woman, I always feel I’m being taken advantage of because I know nothing about cars. I had requested tire rotation an More

by Sylvia.arzola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

City Limits Nissan responded

I am so glad to hear that the team took great care of you and appreciate you taking the time out of your day to tell us about it! We're always happy to help so please don't hesitate to reach out if you need anything. Thank you again for the opportunity to earn your business and have a great weekend! Jason Laguna General Manager

January 21, 2025

I have to come several times to get the issue resolved with my driver seat caused inconvenience More

by alesiashipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd, Jayden Scott
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Jan 22, 2025 -

City Limits Nissan responded

I am sorry to hear that you had a less than satisfactory visit with us, we will review this feedback and reach out to you directly ASAP! In the meantime, if you need anything at all please reach out to us at 512-444-1400 and we'd be more than happy to help. Thank you, Jason Laguna General Manager

Jan 23, 2025 -

City Limits Nissan responded

Hi, thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (737) 701-5449 so we can work towards a resolution.

January 20, 2025

Excellent service and very nice people. I would highly recommend this location to my friends. More

by SEGURAIM2014@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

City Limits Nissan responded

I'm glad to hear the Service team took great care of you, and we appreciate that you took the time to tell us about it! We are grateful for the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 20, 2025

Everything went great froppped off car went out of town Daniel had it ready on my return. Awesome. More

by SPRASBERRY
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

City Limits Nissan responded

I am happy to hear you were well taken care of and appreciate you taking the time out of your day to tell us about it! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Jason Laguna General Manager

January 19, 2025

I was able to get in the same day. Kendra answered all my questions and helped with recommendations More

by CLAUDETTE.JENKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

City Limits Nissan responded

Thank you for your review, we appreciate your feedback and look forward to providing you with many more happy miles! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help. Thank you, Jason Laguna General Manager

January 19, 2025

Andrew is a terrific service advisor with excellent professionalism, communication and compassion. Highly recommend! He was great to work with during some difficult challenges More

by katie_carothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Report | Print
Jan 20, 2025 -

City Limits Nissan responded

I am so glad to hear that you had a great visit with us, and will be sure to pass your comments along to the team! Thank you for taking the time out of your day to leave us a review, we hope you stay warm and have a great week! Thank you, Jason Laguna General Manager

January 19, 2025

I had wheel and tire protection purchased as part of my lease, but i was mislead by the people saying i dont and made me paid the entire amount. So bad! More

by Harsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd, Jayden Scott
Report | Print
Jan 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with this feedback, we appreciate it and are looking into this information presently. Please reach out to us at 512-444-1400 at your convenience so that we might get some additional information and work towards a resolution! Thank you, Jason Laguna General Manager

January 19, 2025

The service used to be very good, however, I paid a lot of $ related to the suggestion maintenance, including the tire rotation, and the tires were not calibrabed as I was expecting. Unfortunately, no sutt More

by RAQUEL.WIESEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and will use your comments to refine our efforts in offering a top notch experience for our guests. We will review this information and reach out to you soon. In the meantime, if you'd like to provide any more feedback, please reach out to 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 19, 2025

The process was so simple and easy. Everyone at City Limits Nissan was so nice and helpful. More

by LOGAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

City Limits Nissan responded

We are so glad to have provided you with a stress-free experience! If you need us at all, please reach out to 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

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