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City Limits Nissan - Service Center

Austin, TX

4.5
426 Reviews

426 Reviews of City Limits Nissan - Service Center

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May 16, 2025

This particular dealership has always been very efficient in call back with great customer service towards my cars including my Titan truck. The services I had with my cars always have been exceptional and q More

by mona.ramos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maynor Barrientos
May 16, 2025 -

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and we're glad to know that the team took great care of you. Your satisfaction is our top priority and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

May 15, 2025

The staff was prompt, on it and respectful. The drop off was effective, efficient, and smooth. Kendra was also helpful in setting up the Lyft for me to go home and to return when car was ready. More

by MAGUAJARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with a review, we're so glad to hear the team took good care of you and we appreciate the opportunity to earn your business! Here's to many more happy miles, thanks again and have a great weekend! Jason Laguna General Manager

May 15, 2025

Great service, friendly staff, gave me a Lyft home, knowledgeable. I had a great experience! More

by PATTERJK02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

City Limits Nissan responded

We are glad to hear the Service team took good care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great weekend! Jason Laguna General Manager

May 14, 2025

The agent Kemin was always very polite and vey entusiastic and the Finance Manager made the transaction fast and easy. More

by eliudquiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemy Pignault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
May 15, 2025 -

City Limits Nissan responded

We are so happy to hear that the team took good care of you, and will be sure to pass your comments along! Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

May 13, 2025

Always very nice service department. Kendra even told me that there was a recall on my vehicle. More

by edfaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

City Limits Nissan responded

Thank you for taking the time to tell us about your visit, we are happy to hear your Service experience met the high standards we set for ourselves and we appreciate the opportunity to earn your business. If you need anything at all, please reach out! Thank you, Jason Laguna General Manager

May 16, 2025 -

City Limits Nissan responded

Hello Edfaison, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

I’ve always had excellent customer service when brining in my vehicle. Staff are friendly and professional. More

by ESSENCESTEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, we appreciate it and the opportunity to earn your business! If you need anything at all, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

May 12, 2025

Would recommend this service to anyone who values their vehicle. Jayden is always providing great customer service More

by SCHULTZ_JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
May 12, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, I'll be sure to pass your comments along to the team and we hope to be of service to you again soon! Thank you, Jason Laguna General Manager

May 10, 2025

Dealership and facility is good but the service quality is sub par. They don’t even do a car wash or clean up post working. More

by selva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

City Limits Nissan responded

We are disappointed to hear your visit with us fell short of the standards we set for ourselves, and we would like to know more about your experience. If you don't mind reaching out to us at your convenience, please call us at 512-444-1400 so that we can work towards turning your experience around. Thank you, and we hope to hear from you soon! Jason Laguna General Manager

May 10, 2025

Jay Carlos was great to work with. Definitely worth the wait to have a dependable running vehicle. I love my Maxima. It’s been a reliable vehicle since I purchased it new. City Limits More

by Pmh1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and I'll be sure to pass your comments along to the team! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

May 10, 2025

Excellent service, attention and communication. Kendra was particularly quick on find a spot in the schedule and providing transportation to the place I had to go. More

by calo740622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

City Limits Nissan responded

We are happy to hear you found the team to be supportive, our goal is to provide top notch service to every guest and we appreciate you taking the time to leave us your feedback! If you have any additional questions or concerns please don't hesitate to contact us. Thank you, and have a great weekend! Jason Laguna General Manager

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