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City Limits Nissan - Service Center

Austin, TX

4.5
449 Reviews
Call Service Center (512) 444-1400

449 Reviews of City Limits Nissan - Service Center

Sort by
June 12, 2025

Nice facilities and professional service done in a timely manner. I found my new dealer 👍 More

by s7thans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Report | Print
Jun 12, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great visit with the service team and appreciate you taking the time out of your day to tell us about it! If you need anything at all please reach out at 512-444-1400 and we'd be more than happy to help. Thank you, Jason Laguna General Manager

June 12, 2025

Friendly service, nice sitting room, and quick car service. Kendra was very nice and had great customer service. I was there at 7am and she had a smile and was a pleasure to deal with. More

by bertha1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Report | Print
Jun 12, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we will be sure to pass them along and we look forward to the next opportunity to provide you with top notch service! Here's to many more happy miles, thanks again and have a great weekend! Thank you, Jason Laguna General Manager

June 12, 2025

Not at all happy about my last experience at City Limits. 2 plus hours for an oil change with an appointment and they hadn't even started. When I questioned my service advisor he lied and told me the oil c More

by DANIELHART_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

City Limits Nissan responded

Thank you so much for providing us with this information, we apologize for the miscommunication and will use this feedback as a tool to refine our processes to ensure a smoother visit going forward. I will be in touch with you shortly to see what else we can to do to turn your experience around, thanks again and I hope to talk with you soon! Thank you, Chenin Buck Owner Loyalty Manager

June 09, 2025

Daniel Sanchez is always very helpful and informative. Our service request are seamless. Thank you so much. More

by GRACE.RODRIGUEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us your review, we appreciate you and are happy to hear you found the team to be supportive and knowledgeable! If you need anything at all please don't hesitate to reach out, and here's to many more happy miles! Thank you, Jason Laguna General Manager

Jun 12, 2025 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

They are really good ,and we are really happy with the service and attention we received More

by CARLOS_HURTADO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Report | Print
Jun 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, we look forward to being of service to you again soon and hope you have a great week! Thank you, Jason Laguna General Manager

June 08, 2025

Daniel Sanchez took such good care of us! Always kept us up in what was going on in the service bay and got us in and out in a timely manner. More

by CAKESLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to tell us about your visit, we appreciate it and are happy to hear you were well taken care of! If you need anything please reach out, and we look forward to your next visit! Thank you, Jason Laguna General Manager

June 08, 2025

Great service advisor, very helpful and nice. She made the experience smooth and truly cares about her job. You need more like her! Also wait time was amazing! More

by emilyhope2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Downey
Report | Print
Jun 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with your feedback! We will touch base with you shortly to ensure that you are satisfied with your visit and to work towards a resolution with you if not. Thanks again and we will talk to you soon! Jason Laguna General Manager

June 07, 2025

Great customer service! Very friendly and professional! Explained everything that would be done and what might be recommended next time. More

by SNELSON235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we appreciate you and I will be sure to pass your comments along! If you need anything at all please don't hesitate to reach out. Have a great week! Thank you, Jason Laguna General Manager

June 07, 2025

John Carlos was great. Give him a bonus. Great communication and follow up via text and voice. More

by FRIESBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great service visit and will be sure to pass your comments along! If you need anything at all please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

June 01, 2025

The staff is very friendly and they try to solve any problem with the vehicle. More

by misybor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willis Prieto, Eric Hernandez
Report | Print
Jun 02, 2025 -

City Limits Nissan responded

We are happy to hear you had a great visit with us and we appreciate you taking the time to tell us about it! We're here to answer any questions you may have to please reach out if you need us, and have a great week! Thank you, Jason Laguna General Manager

Jun 04, 2025 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We hope you have a great day!

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