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City Limits Nissan - Service Center

Austin, TX

4.5
450 Reviews
Call Service Center (512) 444-1400

450 Reviews of City Limits Nissan - Service Center

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October 28, 2024

Diamond did a great job. From receiving the car to the work done and communication was fantastic. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

I appreciate you taking the time to tell us about your Service visit, our goal is to provide truly exceptional service to every guest and I am grateful to know you were well taken care of! Thanks again and have a wonderful day! Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello Mike, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Service department was very knowledgeable and excellent customer service. Thank you, Diamond, for working with me and being so professional. More

by PRICAN409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you. We appreciate your trust in our business and our team, and wish you many more happy miles! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Saul has taken care of me and my car for the last 3 years. He has been able to help with every problem my car has had and every schedule constraint I have had. Thank you to the whole Nissan team and a More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

Thank you so much for this wonderful review, I will be sure to pass your comments along and we hope to provide you with many more years of excellent service! Please reach out if you need anything at all, we are always happy to help. Have a great day! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello Christina, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Diamond is an excellent addition to the service dept, If Stevorn sees me in the waiting area, he always comes to say hello. More

by SHIRLEYCRISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

Thank you for this valuable feedback, we're so proud of our team and are grateful for your business. We hope to be able to provide you with many more years of excellent service, and hope you have a fantastic day! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Great service when we got the part after two tries. The repair recall system caused my husband to swear of Nissans forever. More

by CAWLEYJD
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we appreciate this feedback and will pass it along. Thank you for telling us about your visit, we look forward to the next one and wish you many more happy miles! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

It was a good experience, I always come here for service and the people are kind More

by Noora
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

I am glad to hear you found the team to be supportive and helpful, we look for every opportunity to provide our guests with the top notch service they deserve and we look forward to many more years of great visits with you! Thank you, Jason Laguna General Manager

October 27, 2024

Excellent customer service, Saul always explains clearly all repairs needed. Technician always leaves my car running great. Service department always returns my car very clean, thank you all. More

by IRODZ80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who did repairs on my car, sorry didn’t catch their name but they did a great job too., Saul Vela
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you during your recent visit, we appreciate your review and hope to see you again soon! Thank you, Jason Laguna General Manager

October 27, 2024

Quick and easy service to fix an emergency issue. I continue to go back for all my vehicle needs. More

by jacob.kohlhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

I am glad to hear that we were able to get you back on the road quickly and easily, and thank you for letting us know about it. We hope to see you again soon, have a great week! Thank you, Jason Laguna General Manager

October 26, 2024

Disorganized at best. 3 hour job turned into an all week affair. And to top it of they couldn’t even wash the car properly- the roof was still dirty. More

by reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew "Buzz" Buzzerd
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

Thank you for your feedback. I spoke with the Service team and it seems that there was an issue with the part we received, which had to be reordered. We apologize for the inconvenience, and will follow up with the detail team regarding your courtesy wash. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

October 25, 2024

Diamond was a pleasure. Best customer service ever. Wait didn't take long as expected. A plus rating. More

by tashad82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 25, 2024 -

City Limits Nissan responded

Thank you so much for this review, I am very glad to hear you had a great Service visit and will be sure to pass your comments along! We look forward to your next visit, and wish you many more happy miles! Thank you, Jason Laguna General Manager

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