City Limits Subaru

Went in bc they offered a discount on oil changes but was not impressed. Certainly not the level of service and attention to detail that I am accustomed to. There was no information given on my tire tread de not impressed. Certainly not the level of service and attention to detail that I am accustomed to. There was no information given on my tire tread depth, no multi point inspection, no topping off of fluids. They did wash the car but I also purchased new wiper blades and when I picked up my car after they said they were done I noticed the same old wiper blades were on. I then had to wait another 10-15 mins for a tech to put these on and had to pay $25 for the blades to be put on. All this while my service advisor was talking and texting on his phone when he could have been expediting the process and wasn’t. Also asked them to put a valve cover on one of my tires which was missing one and they forgot to do this too. And if you live in Travis county and need an inspection don’t go here bc they are in Hays county. Very poor attention to detail. Won’t be going back. More

Super efficient with a car maintenance visit I had. Very professional and courteous staff (Anthony). A fabulous, expansive, well-stocked waiting area as well. Very professional and courteous staff (Anthony). A fabulous, expansive, well-stocked waiting area as well. More

Every City Limits Subaru staff member we dealt with was courteous and professional. We were especially pleased with the help we received from Miguel Palacios who served as our main contact person during th courteous and professional. We were especially pleased with the help we received from Miguel Palacios who served as our main contact person during the buying process. More

Tommy was professional and easy to work with. It made the transaction just as I had hoped it would! Very nice dealership inside also. It made the transaction just as I had hoped it would! Very nice dealership inside also. More

This a new dealership close to me. I no longer have to drive 40+ miles for service and the dealership is very, very nice!!! Dog park, coffee bar with a Barista, and comfy waiting area. I no longer have to drive 40+ miles for service and the dealership is very, very nice!!! Dog park, coffee bar with a Barista, and comfy waiting area. Andrea was the service writer and she was attentive, present, and pleasant. I took my dog and we made the rounds “visiting” with staff. Everyone was delightful More

The dealership was well designed and all of the staff were incredibly knowledgeable and helpful. were incredibly knowledgeable and helpful. More

I can't say enough about this dealership or the folks working there! 51 years of purchasing automobiles and I have never had an experience like this. Extremally smooth process. Absolute transparency an working there! 51 years of purchasing automobiles and I have never had an experience like this. Extremally smooth process. Absolute transparency and a win-win negotiation!! Jeff Barnett who sold me the vehicle treated me with genuine respect and met all my requirements. (He also didn't hang me out to dry during the wait process that occurs in vehicle purchases!!) He came repeatedly.to just talk with me.! Michael Polak Sales Manager also was out front checking on me along with Joseph Medulla. Joseph Medulla Finance Manager respected my wishes and did not high pressure me to buy things I didn't want! Joseph also has a great sense of humor. Actually all 3 of these gentlemen had me cracking up continuously. I thought I was hanging out with my buddies instead of buying a car! WHAT!? Very smart impressive people at this dealership. I will highly recommend this dealership to everyone and hopefully send them more business. If you aren't thinking about a Subaru I would go visit with Jeff. You Might change your mind! I was intending on visiting 3 more dealerships! As soon as I started working With Jeff and Michael, I knew I was going to buy a vehicle there. If you have to drive a few miles to this dealership as you pass the one in your town...do it!! You will not be disappointed! " FANTASTIC DEALER EXPERIENCE" City Limits Subarus motto, "Experience the Difference!" They mean it. Thank You Jeff, Michael and Joseph for the best dealership experience I have ever had! More

Awesome guy! Absolutely loved working with him! Will definitely use him again in the future Absolutely loved working with him! Will definitely use him again in the future More

Miguel and Raul were great Made the process easy and did what they said they would No hidden fees opens and honest . Great group at City Limits did what they said they would No hidden fees opens and honest . Great group at City Limits More

Super smooth experience, the staff was very clear with every detail on the car and with the whole process of going forward. From front end, finance, management and the love encore team Julian and Jennyfer every detail on the car and with the whole process of going forward. From front end, finance, management and the love encore team Julian and Jennyfer. For my first time being at a dealership this experience couldn’t have been better. I will always recommend this location. S/o Jonathan for everything and for this awesome picture of my first Subie. More