Back

City Motor Group

Haskell, NJ

3.7
102 Reviews

1368 Ringwood Ave

Haskell, NJ

07420

Directions

By Type

Showing 102 reviews

February 27, 2020

BUYER BEWARE!!!! I bought a BMW X5 550xi in October 2019. As soon as I drove the car off of the lot there was a warning to add oil, there was no gas, and there were even 3K miles more than was advertised. So More

by Justin
Recommend Dealer
No
Employees Worked With
Alexandra Maydelman
Feb 28, 2020 -

City Motor Group responded

Hi Justin, you sent me a bill for repairs of which we reimbursed you $800 to which you agreed. Please do not tell me that no one addressed your issues. No one ever told you that the vehicles are not inspected because that is simply not true. When you told me that the car had a light on indicating to add oil - I told you to add oil until you make it to a service station to inspect further. This is a 2011 BMW X5 with almost 100K miles with a V8 bi-turbo engine so unfortunately unexpected and definitely unwanted problems may arise. For this reason, there are certain warranties and time frames under which major components of the car are covered. In this case, the NJ used car lemon law states vehicles that are under 7 model years old and under 100,000 miles are covered under the powertrain warranty. The length of warranty depends on the mileage. I have attached a copy of it via email for you. Under the used car lemon law, your car was sold completely AS-IS, no warranty. I went out of my way and asked for a reimbursement of $800 for you for parts that would have been covered. I was not aware of any class action lawsuit against BMW for these engines. I don't recall who picked you up from the airport but I'm not quite sure what other operations he is talking about. I'm here every day and this office is the only one I know of!

February 27, 2020

Ahmed was very responsive and committed to the sale. I didn’t feel rushed within any part of the process. Ahmed had the car delivered to my home due to timing of getting the car. Would definitely buy aga More

by BeardedBruh
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, Ahmed Ziadeh
February 05, 2020

Great I purchase many vehicles this was by far the easiest deal I have done in a long time.The vehicle was exactly what they posted no surprises clean runs More

by richarddana5486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, Ziad Kolkas, Ahmed Ziadeh
February 05, 2020

My name is Martello and I recently bought a vehicle from city motor group inc. From start to finish, the staff were very professional and helful in assisting me on getting into my new-used car. I would high More

by martello
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, Ziad Kolkas, Ahmed Ziadeh
January 26, 2020

Thank you everyone at city motor group for working with me to make my new Ford F-150 possible by making the vehicle affordable to my budget....I do recommend to everyone looking for there next vehicle to v More

by Lombardi0270
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, Ziad Kolkas, Ahmed Ziadeh
Jan 27, 2020 -

City Motor Group responded

Thanks Mike! Pleasure doing business with you!

November 12, 2019

I was mislead into a deal with broken promises and repairies. I woul not recommend this auto group to anyone. They are liers and theives More

by Lburgher16
Recommend Dealer
No
Employees Worked With
Alexandra Maydelman
Nov 27, 2019 -

City Motor Group responded

Hi Laura, no one ever lied to you about anything. You told me the speakers in your car were not working, and I told you to bring it back and we will take care of the issue. As with any repair, the car would have to have been left here because I cannot anticipate exactly how long it will take. You wanted me to have a shop order parts before you brought the car, which falls out of protocol and they will not do that. In the end, months later, after calling the office and screaming at me many times - you never brought the car back here for the speakers to be repaired and decided to just leave complaints.

October 09, 2019

Saw the car I wanted online, made the call and was helped immediately by a knowledgeable and courteous salesman named Ahmed. I brought my car in that same night to trade it in and was amazed at how fast Alex More

by FONZ725
Recommend Dealer
Yes
Employees Worked With
Ahmed, Alexandra Maydelman, Ziad Kolkas
July 29, 2019

Thank you! I have poor credit and every dealer just wrote me off as soon as I walked in, but not City Motors. Very nice, everyday people. Told me what the deal w More

by Jimmy89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, Spencer Aukamp
July 11, 2019

Non-negotiable Higher fees than you'll find elsewhere including doc fees and dealer prep fees. They have a nice selection of cars overall and mostly within 3 years o More

by SteveQ56
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandra Maydelman, Spencer Aukamp
Jul 15, 2019 -

City Motor Group responded

Hello there, we strive to give excellent below retail pricing on all our vehicles while fully also providing a quality product that is fully retail ready. Our cars go through a full inspection and maintenance prior to getting listed for sale. We hope you had a positive experience here at City Motor Group and are enjoying your new vehicle!

June 27, 2019

Friendly dealership The sales guy was very friendly. Knew what he was selling. He was very helpful and I he provided great information on what he was selling. Definitely More

by Annoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Aukamp
...
6
...