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City Volkswagen of Chicago
Chicago, IL
3,804 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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January 17, 2023
Good experience! Daniel was a great help from the test drive to explaining my financing options to me, as I had a few options to consider. He was personable and patie Daniel was a great help from the test drive to explaining my financing options to me, as I had a few options to consider. He was personable and patient! More
by autumnaugustine32
Employees Worked With
Daniel Fernandez
January 17, 2023
Luis was amazing very attentive to his customers . I spent days searching for the right car , Luis made it happen. If your in need for some new wheels please go check out Chicago Volkswagen dealership I spent days searching for the right car , Luis made it happen. If your in need for some new wheels please go check out Chicago Volkswagen dealership. More
by KatM
January 16, 2023
I appreciated that City VW was willing to sell under msrp when many other dealers would not. Alex worked to find my vehicle in stock, and I was able to get a ‘23 for what I thought I would pay for a ‘22. when many other dealers would not. Alex worked to find my vehicle in stock, and I was able to get a ‘23 for what I thought I would pay for a ‘22. More
by rsmit13
Employees Worked With
Diego Fernandez, Alex Sery
January 15, 2023
Jennifer was amazing! As someone just starting out without much credit established, she really went out of her way to explain good credit building starting with my new pur As someone just starting out without much credit established, she really went out of her way to explain good credit building starting with my new purchase today! Really appreciated her taking her time, she made my car buying experience great! More
by autumnaugustine32
Employees Worked With
Jennifer Stewart
January 15, 2023
Great communication. Very responsive. Very friendly. Was willing to work with me to a mutually agreed price. Good experience overall. Very responsive. Very friendly. Was willing to work with me to a mutually agreed price. Good experience overall. More
by DPWilk
Employees Worked With
Jennifer Stewart, Daniel Fernandez
January 12, 2023
Alex is a very kind young man, patient, on a top of his job. Deal was done fast, Alex was straight to the point, answered all questions. This is our second purchase with VW. job. Deal was done fast, Alex was straight to the point, answered all questions. This is our second purchase with VW. More
by Jelena Curakovic
Employees Worked With
Alex Sery
January 10, 2023
Bent over backwards to get me what I wanted when I was in a huge pinch and wasn’t able to be in person at the dealership. The level of customer care and attention was out of this world! a huge pinch and wasn’t able to be in person at the dealership. The level of customer care and attention was out of this world! More
by chrisz
