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City Volkswagen of Chicago

Chicago, IL

5.0
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,760 reviews

June 01, 2022

My husband and I worked with Charles Diaz to lease our new 2022 VW Tiguan. Charles was very friendly, knowledgeable. He provided amazing customer service. Thanks Charles for being so patient and for helpi More

by tati1821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Diaz, Alex Paszkowski
Jun 01, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience. Enjoy your new car!

June 01, 2022

I worked with George Skoubis on the purchase of my 2021 Tiguan. George was very thorough and timely in letting me know when any and all new vehicles of my choice became available in real time. He constan More

by Pdmillard25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Skoubis
Jun 02, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 31, 2022

Ray Cotto and John Gordon were very professional, informative, patient and helpful. This was the most pleasant car buying experience I have had, especially knowing that I am getting a fair price. I More

by Maureen K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
Jun 01, 2022 -

City Volkswagen of Chicago responded

Hi Maureen, We are so very happy to hear you had such a wonderful experience with us. It was absolutely our pleasure to assist you. If there is anything we could assist you with in the future, please give our team a call.

May 31, 2022

Ray gave amazing customer service and gave me a great deal on my new VW More

by Justin.gralnick
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
Jun 01, 2022 -

City Volkswagen of Chicago responded

We are thrilled to learn that you had a positive experience with us. We look forward to seeing you again.

May 31, 2022

Now a family of 4, we were in need of a larger SUV for our family. We visited City VW Chicago and met George Skoubis and we’re quickly sold on the Atlas. George was exceptional through the entire proces More

by Amanda Collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Skoubis, Alex Paszkowski
Jun 01, 2022 -

City Volkswagen of Chicago responded

Hi Amanda, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 30, 2022

Ray at City VW of Chicago helped make my car purchasing day a breeze. Thanks Ray! More

by Mlogterman12
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

City Volkswagen of Chicago responded

Thank you so much for your 5-star review! I will share this with our team to let them know to keep up the amazing work.

May 28, 2022

Wonderful experience start to finish. Laura was amazing showing me all of the car options I was interested in. With Eric & Alex's help, I was able to get the perfect car for me! I highly More

by Charkat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski, Erick Schneuker
May 31, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience. Enjoy your new car!

May 28, 2022

I received great attention from my sales rep Joey. I never expected to buy from City VW of Chicago but hey I just got a 2022 VW Atlas. As a buyer, I prepared myself and the guys at city VW got me a go More

by zuni02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Valicento, Jennifer Stewart
May 31, 2022 -

City Volkswagen of Chicago responded

I am so very happy to hear you had such a wonderful experience with us. It was absolutely our pleasure to assist you. We would be thrilled to have you back any time. Take care.

May 26, 2022

Ray and John were so pleasant to work with. They were very invested in ensuring that we made a decision that was best for my family. I never felt that the two of them just wanted to make a sell More

by Codymonta.jarrett@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
May 27, 2022 -

City Volkswagen of Chicago responded

We appreciate the kind words and are glad we could provide you with a positive experience.

May 23, 2022

My fiancé and I worked with Charles Diaz on the purchase of a certified pre-owned 2020 Golf TSI. Charles was incredibly friendly, knowledgeable, and patient as we asked a million questions about the car. An More

by Dylan Fischer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Diaz
May 23, 2022 -

City Volkswagen of Chicago responded

Hi Dylan, We are so very happy to hear you had such a wonderful experience with us. It was absolutely our pleasure to assist you. If there is anything we could assist you with in the future, please give our team a call.

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