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City Volkswagen of Chicago
Chicago, IL
4,081 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,081 reviews
January 20, 2023
Charles is AMAZING! His customer service is top tier! I will definitely refer him to family and friends. He made sure I had exactly what I needed during the buying proce His customer service is top tier! I will definitely refer him to family and friends. He made sure I had exactly what I needed during the buying process. More
by alexis212
Employees Worked With
Charles Diaz
January 19, 2023
Another great experience with City Volkswagon. I trust them with my car and was so happy to work with them again I trust them with my car and was so happy to work with them again More
by Cbader4
January 18, 2023
Had a decent experience purchasing my new vehicle. Due to the current market the car selection available was a bit limited but they had more than other dealerships. Due to the current market the car selection available was a bit limited but they had more than other dealerships. More
by Armando
Employees Worked With
Luis Gonzalez
January 17, 2023
Daniel Fernandez was very helpful with the test drive process and in answering our questions. He was very responsive and would recommend working with him. process and in answering our questions. He was very responsive and would recommend working with him. More
by stefsalz
Employees Worked With
Anthony Grassini, Daniel Fernandez
January 17, 2023
Good experience! Daniel was a great help from the test drive to explaining my financing options to me, as I had a few options to consider. He was personable and patie Daniel was a great help from the test drive to explaining my financing options to me, as I had a few options to consider. He was personable and patient! More
by autumnaugustine32
Employees Worked With
Daniel Fernandez
January 17, 2023
Luis was amazing very attentive to his customers . I spent days searching for the right car , Luis made it happen. If your in need for some new wheels please go check out Chicago Volkswagen dealership I spent days searching for the right car , Luis made it happen. If your in need for some new wheels please go check out Chicago Volkswagen dealership. More
by KatM
January 17, 2023
The experience at City Volkswagen of Chicago was great from start to finish! Anthony was so helpful, answered all the questions we had, and made the entire process so easy. from start to finish! Anthony was so helpful, answered all the questions we had, and made the entire process so easy. More
by karlijackson18
Employees Worked With
Anthony Grassini
January 16, 2023
I appreciated that City VW was willing to sell under msrp when many other dealers would not. Alex worked to find my vehicle in stock, and I was able to get a ‘23 for what I thought I would pay for a ‘22. when many other dealers would not. Alex worked to find my vehicle in stock, and I was able to get a ‘23 for what I thought I would pay for a ‘22. More
by rsmit13
Employees Worked With
Diego Fernandez, Alex Sery
