Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,803 reviews
July 14, 2022
Excellent staff, excellent service by City Volkswagen of Chicago. Car buying experience was fast, easy, and enjoyable. Chicago. Car buying experience was fast, easy, and enjoyable. More
by bryancramer14
July 11, 2022
Anthony Grassini was fantastic to work with. Knowledgeable and a pleasure to talk to. I had many questions and he was patient and no pressure. Got what I wanted. Knowledgeable and a pleasure to talk to. I had many questions and he was patient and no pressure. Got what I wanted. More
by paulaaramsey
Employees Worked With
Anthony Grassini
July 09, 2022
Today we came to see our salesperson Ray Cotto about our 2016 Tiguan trade in which he sold us back in 2018. We love working with him! He was able to help us test drive several cars, worked to get the best 2016 Tiguan trade in which he sold us back in 2018. We love working with him! He was able to help us test drive several cars, worked to get the best deal for us on our trade in and helped us find our new car. He is so patient and helpful. We had concerns and he was able to ease them by answering question and doing research. We truly feel taken care of and we are so thankful for him. Eric came to visit us and made us feel like we were taken care of. Thank you both for making us feel like family ❤️ More
by David + Jen
July 06, 2022
Just purchased a 2022 Tiguan SEL R-Line. I’ve been a VW enthusiast for over 20 years now and Charles Diaz helped seal the deal to get me into a new vehicle! I’ve been a VW enthusiast for over 20 years now and Charles Diaz helped seal the deal to get me into a new vehicle! More
by rpatenau
Employees Worked With
Charles Diaz, John Gordon
July 05, 2022
Right from the start, my man Ray started to help me get the car I wanted, got some great help and hospitality. Got to test drive and then approved, so glad we came here, him and Eric were a great help Vw the car I wanted, got some great help and hospitality. Got to test drive and then approved, so glad we came here, him and Eric were a great help Vw chicago for the dub More
by Jonny Galicia
July 04, 2022
Great customer service, laura is the best , very welcoming and was able to give us the discount we wanted. welcoming and was able to give us the discount we wanted. More
by Filaoui
Employees Worked With
July 02, 2022
I had an awesome experience working Ray Cotto who walked me through trading my car in for a new one. John the manager was super helpful getting me a great deal! This is my third car purchase from City VW an me through trading my car in for a new one. John the manager was super helpful getting me a great deal! This is my third car purchase from City VW and can’t recommend it enough! More
by Cheri Lee
July 02, 2022
We came to buy a new car today. Ray Cotto has helped my sister before. So I was confident picking him as my salesman. Ray and Eric helped me through the entire process. I'm satisfie Ray Cotto has helped my sister before. So I was confident picking him as my salesman. Ray and Eric helped me through the entire process. I'm satisfied with my purchase and how personable they treated me. More
by Edwin
July 01, 2022
City of Volkswagen is the first best dealership I been to with excellent customer service. The team members are understanding and the best . Sales representative George got me approved for a 2022 Volkswagen with excellent customer service. The team members are understanding and the best . Sales representative George got me approved for a 2022 Volkswagen Toa. George was so patient and understanding and explained everything so there was no confusion. I’ll recommend More
by fredrianawalker
Employees Worked With
George
June 30, 2022
Great service, very transparent. Had a great experience with Edgar and team. Very happy with my purchase. Had a great experience with Edgar and team. Very happy with my purchase. More
by caleb.s.drew
Employees Worked With
