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City Volkswagen of Chicago
Chicago, IL
4,081 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,081 reviews
January 15, 2023
Great communication. Very responsive. Very friendly. Was willing to work with me to a mutually agreed price. Good experience overall. Very responsive. Very friendly. Was willing to work with me to a mutually agreed price. Good experience overall. More
by DPWilk
Employees Worked With
Jennifer Stewart, Daniel Fernandez
January 15, 2023
Jennifer was amazing! As someone just starting out without much credit established, she really went out of her way to explain good credit building starting with my new pur As someone just starting out without much credit established, she really went out of her way to explain good credit building starting with my new purchase today! Really appreciated her taking her time, she made my car buying experience great! More
by autumnaugustine32
Employees Worked With
Jennifer Stewart
January 12, 2023
Alex is a very kind young man, patient, on a top of his job. Deal was done fast, Alex was straight to the point, answered all questions. This is our second purchase with VW. job. Deal was done fast, Alex was straight to the point, answered all questions. This is our second purchase with VW. More
by Jelena Curakovic
Employees Worked With
Alex Sery
January 10, 2023
Bent over backwards to get me what I wanted when I was in a huge pinch and wasn’t able to be in person at the dealership. The level of customer care and attention was out of this world! a huge pinch and wasn’t able to be in person at the dealership. The level of customer care and attention was out of this world! More
by chrisz
January 05, 2023
George and Edgar have been an absolute delight. They went above and beyond in getting the car that I wanted and they know their stuff about cars and the market. The entire City Volkswagen team make They went above and beyond in getting the car that I wanted and they know their stuff about cars and the market. The entire City Volkswagen team makes you feel welcomed and treat you well. More
by Rishie Narula
Employees Worked With
Other Employees :
John Gordon, Jennifer Stewart, George Skoubis, Diego Fernandez
