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City Volkswagen of Chicago
Chicago, IL
3,734 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,734 reviews
November 27, 2021
Great dealership overall. I was able to make an appointment ahead of time and on Black Friday which I didn’t think would be possible considering people would be out and about, but they fit me in wi appointment ahead of time and on Black Friday which I didn’t think would be possible considering people would be out and about, but they fit me in with no issue. Financing was a smooth process, they left no questions unanswered and sales never made me feel pressured like I HAD to make a purchase. More
by elzperez23
November 24, 2021
This dealership is Amazing. The staff is professional and welcoming. They communicated through the entire process. Also the facility was clean and they have waiting areas where you can plug in and get some w welcoming. They communicated through the entire process. Also the facility was clean and they have waiting areas where you can plug in and get some work done :) More
by ELeon
Employees Worked With
Eddie Martinez, Erick Schneuker
November 24, 2021
I had an excellent experience selling my used car at this dealer. Eduardo was efficient, friendly, and consistently followed up on any action items. dealer. Eduardo was efficient, friendly, and consistently followed up on any action items. More
by Argonaut
Employees Worked With
Eddie Valadez
November 24, 2021
Smaller location, easy to navigate, friendly and helpful team throughout (on the phone, sales process, finance, etc). team throughout (on the phone, sales process, finance, etc). More
by Ves
November 23, 2021
Ray was an awesome salesman. I've been shopping for a vehicle for the last past three months and Ray is by far the best I've came across dealing with multiple salesmen. He was very patient with me and ve vehicle for the last past three months and Ray is by far the best I've came across dealing with multiple salesmen. He was very patient with me and very informative. I would recommend Ray to anyone. He doesn't hassle you and hes very cool and funny!!! More
by Tamicawilliams22
Employees Worked With
November 22, 2021
Great people they are friendly and made you feel comfortable. Edgar Anaya made me feel like I was part of the family. He was helpful and explain everything. comfortable. Edgar Anaya made me feel like I was part of the family. He was helpful and explain everything. More
by jcardona0507
November 22, 2021
Buying a car from this dealership was a breeze. My husband and I were talking about how it was the best and most seamless experience we've ever had. Working with Charles, Clemente, and Jennifer was gr husband and I were talking about how it was the best and most seamless experience we've ever had. Working with Charles, Clemente, and Jennifer was great. They were all knowledgeable, answered our questions, and made us feel welcomed. Would highly recommend buying from them. We are now part of the VW family and I could see it staying that way. More
by Alisha P
Employees Worked With
Clemente, Charles, Jennifer Stewart
