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City Volkswagen of Chicago
Chicago, IL
3,805 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,805 reviews
January 24, 2022
The finance manager’s Alex and Jennifer were exceptional! Especially Charles the sales representative was helpful to me in getting the 2021 Volkswagen Jetta r line that was in pristine condition! Thank you s Especially Charles the sales representative was helpful to me in getting the 2021 Volkswagen Jetta r line that was in pristine condition! Thank you so much and I will definitely be back in the near future for my next car, god bless you all! More
by Jose Herrera
Employees Worked With
Charles Diaz
January 23, 2022
First time VW owner here. George made the car buying process painless, and easy. He was never pushy, and made us feel at home. So happy with my Tiguan. Came in to look at a 2018 and left with a 2019 in process painless, and easy. He was never pushy, and made us feel at home. So happy with my Tiguan. Came in to look at a 2018 and left with a 2019 in a higher model than I was planning. couldn’t be happier with the entire experience. More
by jeffrakowiecki
Employees Worked With
George Skoubis, John Gordon, Jennifer Stewart
January 23, 2022
Luis was great at listening to our wants and needs which made choosing the right car painless. It’s always great to have a salesperson that is not pushy and loved Luis’s non pressure approach. made choosing the right car painless. It’s always great to have a salesperson that is not pushy and loved Luis’s non pressure approach. More
by deliamarrufo90
Employees Worked With
Luis Gonzalez
January 22, 2022
Edgar, awesome salesperson, very patient, transparent, and Not Pushy. I’m very happy with my 2022 Volkswagen Atlas. Definitely recommend this dealership. Great customer service! and Not Pushy. I’m very happy with my 2022 Volkswagen Atlas. Definitely recommend this dealership. Great customer service! More
by marialoli1010@gmail.com
Employees Worked With
January 22, 2022
Ray and John were wonderful- friendly and very professional! We bought a Honda Pilot, which we are looking forward to having for a long time! professional! We bought a Honda Pilot, which we are looking forward to having for a long time! More
by Karen
January 21, 2022
The KBB specialist I worked at the City VW, Eddie, was phenomenal. I had to reschedule our appointment a few times and he was always prompt, friendly and accomadating. The entire process of seeking my old phenomenal. I had to reschedule our appointment a few times and he was always prompt, friendly and accomadating. The entire process of seeking my old car to them was quick and easy once the ball got rolling. More
by Tom B.
Employees Worked With
Eddie Valadez
